Inside Sales Development Executive (Remote - CA)
Sales | San Francisco, CA | Full Time
JobScore is recruiting software for companies with 50 - 2500 employees.
Founded in 2006, JobScore is profitable and headquartered in San Francisco, CA.
We’re bootstrapped and have taken no outside investment.
Our applicant tracking system (ATS) solution is currently used by 1,000+ employers.
Sharp & analytical. You know when to listen and when to speak. You float like a consultant and sting like an AE.
Multi-tasker: You love to juggle multiple tasks - and actively seek out ways to apply of your multi-track brain.
Tech-savvy: You don’t want to learn to code, but get that knowing a little HTML/CSS will warm our CTO’s heart. You enjoy learning new tech, and are that friend that people go-to to fix their computer... for better or worse.
Not a rookie, not a veteran: You are already good at some stuff, but are primed to learn and grow. You understand that taking your career up a notch is hard work, but can be great fun.
Diplomatic: You get that innovation and change often come from tension. You can handle a little conflict, and stay cool under pressure.
Customer-centric: You thrive on the front line. Working with customers gets you fired up. Constantly improving your customer game is part of your repertoire.
Impact-motivated: The opportunity to fix client’s real business problems is exciting and inspires you to go above and beyond.
About the Opportunity
Learn how companies recruit and how to quantify the pain that caused them to contact us. Add value by helping them address that pain.
Listen actively, carefully and analytically… then figure out the best path forward to support the prospect’s journey. This can mean helping on-board customers, connecting them with a more knowledgeable teammate or pointing them at a different product / solution.
Report to a sales leader who “gets it,” loves to answer questions, and has worn the marketing, sales, and ops hats in equal measure.
Work directly with experienced software folks (CEO, CTO, Head of Success) who know how to get things done. You’ll learn from a great team that's built a product that many people use, love and care deeply about.
Climb a steep learning curve so you can take on more responsibility and make more of an impact. There’s a lot to learn at JobScore, but you’ll come out the other end with exponentially more experience than you could get anywhere else.
Sharpen your skills by touching every department - Sales, Marketing, Support, Success, Product, and more.
Help refine our customer engagement strategy and offerings based on what you learn - we move from “concept” to “deployed and beloved” pretty darn quick. Help us spot the areas for improvement, and then help bring it home.
Apply what you learn about recruiting technology and process to help companies eliminate busywork and improve performance. You’ll be amazed at how much time (and therefore: money) you can save customers.
Travel to attend industry events and meet with prospects in person (if you want to)
Other companies use just about every acronym under the sun when it comes this role - SDR, BDR, BDE, MRR, MQR, BBQ - the list goes on. Why are we going with Inside Sales Development Executive? You’ll be spinning up new business - mostly inbound, a little [warm] outbound - while also performing aspects of an account executive role. That, and you’ll be a pivotal member of the team and a key component of the JobScore experience. We chose a unique title because we are looking for much more than “just an SDR” or “just an MRR”. Ask us more about this!
Review: Respond to a high volume of inbound calls, emails and chat requests in a timely fashion.
Discover: Engage with qualified prospects to understand their hiring needs and current hiring process.
Analyze: Figure out the best path forward for companies who want to use JobScore.
Consult: Answer questions and make recommendations. Learn the “right questions” to ask. Envision and deliver the optimal customer experience.
Collaborate: Know when to engage your colleagues, Learn to support them and earn their respect & support in kind.
Coordinate: Gather information, set agendas and schedule follow ups. Details. Details. Details.
Demonstrate: Share your screen and enthusiastically show how JobScore can add value and solve problems. Build hype.
Activate: On-board companies with simple self-service needs - getting prospects excited to use JobScore.
Retain: Become the awesome that people stick around for - and refer their friends to!
Improve: Spot opportunities for improvement (in the sales process and in yourself) and continuously drive growth.
At least 1 year of B2B SaaS sales experience.
Extremely strong written, verbal & in person communication skills.
You don't just love to win, you hate to lose.
Currently reside in either California or Idaho.
Enthusiastic about recruiting & its challenges: You'll enjoy talking to people about what their company does, their team composition and how they hire. 1+ year working hands on as an in-house recruiter would be a huge plus.
Process oriented and organized: You've used a CRM, ATS or other software tool to improve your productivity. You don't think updating well-configured tools is a necessary evil - it's a cornerstone of your success, and you get that it helps a well-oiled organization “go.”
Patient, kind, fair, firm: You understand that sometimes people need a little extra help - but you also know how to draw boundaries.
Sales process nerd: You aren't just good at sales, you think up ways to improve sales delivery. You actively and quantitatively experiment and bring innovation to the table.
Gift of gab meets silver-tongue: You are unusually likable and entertaining. You enjoy talking to people and they enjoy talking to you. When you learn what a customer needs, there’s nothing that can stand between you & the solution - this comes across in how you speak, not what you are saying.
Business writing acumen: You excel at writing friendly, concise emails with logical, sequential bullet points that drive action. Maybe you’ve dabbled with outbound email sequences, or even know that a “split test” has nothing to do with gymnastics.
Technical inclination: You like computers & software. Helping people learn how to use technology makes you feel good. Teaching them to improve their lives with technology makes you feel great.
Ethical and helpful: You live by the golden rule and know first hand that following it pays long-term dividends.
Proud, never prideful: You’re eager to get to a point where you have more responsibility, and aren’t afraid to ask the right questions to get there or take constructive criticism to improve.