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Senior Solutions Engineer

Professional Services | Portland, OR | Full Time

Job Description

Have you always dreamed of being a part of a world-class team, but haven’t quite found a culture that truly understands what this means? Well, this may be that dream opportunity ready for the taking.  Janrain, an Identity Cloud service provider, has built a culture that is a magnet for top talent – a culture where innovation, intellectual honesty, and team camaraderie are more than core values.  Janrain created the category it operates in; which positions it to be the largest digital identity network in the world. If you are “people" who have an insatiable appetite for success with the greater team in mind, you need to talk to us. If you are looking to work in a fast-paced, highly collaborative environment focused on leading edge technology, then we should talk. We are currently seeking a Senior Solutions Engineer based in the U.S. to further increase our growth velocity.

This is a customer-facing role, focused on demonstrating product value, gathering customer requirements, and ensuring that the solution presented will meet the customer’s expectations and requirements. This individual will participate in phone, email, web conference, and in-person direct customer interactions.


  • Engage with sales prospects, prepare and present demonstrations of Janrain products and capabilities, and address technical questions throughout the sales process to both technical and non-technical audiences.

  • Gather and refine detailed customer requirements.

  • Properly set customer expectations of product functionality.

  • Work closely with our product management, delivery, digital strategy, engineering, and sales teams.

  • Take responsibility for all pre-sales technical aspects of Janrain’s solutions to include such activities as responding to RFP/RFIs, product and solution briefings, creating Statements of Work, building demonstration environments, proof of concepts, managing evaluations, and coordinating other technical resources.

  • Articulate the value and functionality of Janrain's products through best practice strategies and customer examples based on previous implementations and experience.

  • Build deep relationships with the customer’s technical team.


  • B.S. Degree in Computer Science, related technical degree, or equivalent experience

  • Fluency in English required. Multilingual skills-French, Spanish and Italian- a strong plus

  • Minimum 6+ years  in a sales engineering, solutions engineering, or customer facing consulting role

  • Excellent understanding of programming principles

  • Web programming experience with related technologies (HTTP, cookies/sessions, HTML, JavaScript), including a working knowledge of web application development and integration (e.g., REST, SOAP, J2EE, PHP)

  • Familiarity with third-party authentication protocols such as OpenID, OpenID Connect, OAuth, and SAML

  • Knowledge of marketing/web technologies such as email marketing, CMS, CRM, eCommerce, User Generated Content (UGC) a plus

  • Excellent verbal and written communication skills, including experience presenting technical topics to diverse audiences

  • Ability to travel up to 40% of the time


If you enjoy working for an innovative and rapidly growing company with a clear mission apply today!

To apply for this position, please send a resume and cover letter to:

Position Type:    Full-Time/Regular

You must be authorized to work in the United States 

To all recruitment agencies: Janrain only accepts agency resumes from agencies with an approved agency contract. Agencies must contact Human Resources. Please do not forward resumes to our jobs alias, Janrain employees or any other company location. Janrain is not responsible for any fees related to unsolicited resumes.

Janrain is an equal opportunity employer. Employment here is based solely upon one’s individual merit and qualifications directly related to professional competence. We don’t discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, sexual orientation, gender identity, or any other characteristics protected by law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.