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Brand Ambassador

Marketing | Miami, FL | Full Time

Job Description

J7 is looking to hire a Brand Ambassador to join our team. The Brand Ambassador will positively promote the J7’s image to customers, delivering a superior customer service experience. You will be responsible for overseeing marketing policies and programs and identifying areas of improvement to increase brand awareness. This position provides a clear career path for those with a passion for sales and an ambition to develop within a business.


Responsibilities 

  • Achieve monthly targets and objectives as aligned upon with the executive team each month.

  • Handle inbound/outbound requests via multiple channels (phone, email, mail).

  • Handle client complaints, investigate the source of complaint, and assist in finding the best solutions for clients.

  • Remain up-to-date and well-informed of industry trends to determine opportunities to maximize sales within the market.

  • Create a exclusive customer experience to increase brand awareness and build customer loyalty, ultimately driving in-store sales.

  • Plan and implement all marketing strategies for the company's portfolio

  • Identify and develop opportunities to expand the services currently provided to our merchants

  • Act as an ambassador for the business through local promotion and brand education

  • Achieve monthly targets and objectives as aligned upon with the executive team each month.

Requirements

  • Bachelor’s Degree in Marketing or related field.

  • Prior experience in a customer service environment.

  • Self-driven with great ownership and a desire to excel

  • Strong project management/ task-management skills

  • Excellent verbal and written communication skills.

  • Working knowledge of social media platforms and tools.

  • Friendly, approachable, and outgoing personality.

  • Adaptable with the ability to prioritize tasks.