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Trainer

Training & Organizational Development | Aurora, CO | Full Time

Job Description

About Us:

24-7 Intouch has over 12 years of experience delivering customized multichannel engagement to Fortune 1,000 companies. As an organization focused on offering the best people and technology, we are committed to process improvement and leveraging valuable consumer insights to increase first contact resolution, customer satisfaction, average order value and decrease the overall cost per interaction. We are dedicated to building transparent, long-term relationships by providing flexible outsourced contact center solutions and embracing our clients’ culture to deliver a world class customer experience. We strive to create an exceptional interaction with every customer contact by delivering responsive customer engagement solutions.

Hiring: A Trainer with the following requirements/qualifications:

- Has preferably "live-chat" experience
- Has minimum 2+ years delivering classroom training experience
- Preferable call center experience of some kind (not required)
- Willing to work days, evenings up to midnight, weekends regularly
- Willing to work a regular weekly schedule of Tues to Saturday.
- Willing to work in introductory training position reporting in to Training Supervisor