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Inside Sales

Sales | Pittsburgh, PA | Full Time

Job Description

About Integrity Marketing Group

One of the largest Senior Market Distribution Networks in the Insurance Industry.  With an extensive marketing presence in all 50 States employing over 300 employees serving almost 130,000 Independent Agents focused on the Senior Market.  With headquarters located in Dallas, Texas Integrity Marketing group continues to grow through acquisitions across the country.


About Neishloss & Fleming

The company that would become Neishloss & Fleming started in 1982 as Neishloss & Neishloss. Alice and Eric Neishloss began the business with the goal of being “the broker of choice” for independent life and health insurance agents. Through years of persistence and an unwavering commitment to providing the highest caliber broker support, Alice and Eric built a strong reputation and an equally strong foundation for future growth.

In 1994 Maggie and Tom Fleming joined the company. They learned the business by working in a variety of roles as the agency continued to grow its production and geographic footprint. During this period, Neishloss & Neishloss began to concentrate its efforts around health insurance products for individuals, groups and seniors.

Re-named Neishloss & Fleming at the onset of the 2000’s, the company began to develop specialization in the senior market and was an early advocate of Medicare Advantage plans.  Their efforts resulted in becoming one of the top national distributors of these plans by 2010. During the ensuing years, with Maggie and Tom at the helm, N&F continued its success by holding fast to Alice and Eric’s original commitment to providing unsurpassed service and support to independent brokers.

In 2018, Neishloss & Fleming was acquired by Integrity Marketing, LLC; the largest distributor of senior products in the country. This acquisition positions N&F for a future of growth by leveraging Integrity’s product-development, proprietary sales and marketing systems, as well as shared services capabilities.

The Marketing Representative will Increase regional client base through phone marketing, implementation of inside sales techniques, and by tailoring products and services offered to individual agent needs.

Essential Duties & Responsibilities
Expand client base and increase profitability through the implementation of strategic marketing workflows, policies and practices. Learn, retain, and deliver product / industry information and sales support to clients. Self-motivate, learn, and apply sales techniques in order to achieve set marketing goals for outreach calls and new client contracts. Provide excellent customer service. Communicate effectively and professionally in person, over the phone, and in writing with agents, carriers, supervisors, and direct reports. Attend sales meetings, trade shows, and industry training seminars as needed. Identify, troubleshoot, and resolve operational issues quickly. Appropriately track and prioritize volume, productivity, and issues. Accurately input information into tracking systems within required time frames. Navigate various websites and computer systems, adding necessary information / documentation within required time frames. Perform tasks and duties within deadlines given.

Other Duties
Additional responsibilities as assigned.

Competitive industry and product knowledge Sales process and territory management Self-motivated Persistency Critical thinking Demonstrated ability to plan and organize Flexibility to adapt to changing business operations Excellent customer service skills Excellent interpersonal skills Demonstrated oral and written communication skills Ability to represent the company in a professional and positive manner Ability to multi-task and operate in a fast paced environment Ability to work independently and as part of a team Ability to maintain confidentiality PC skills

Supervisory Responsibilities

Physical Demands
Verbal communication
Telephone usage
Computer and mouse usage

Education and Experience
Associates Degree or equivalent from a two year college or technical school, one year related
experience or training, or equivalent combination of education and experience required.
Bachelor’s Degree preferred. Microsoft Office proficiency required.
Ability to obtain and maintain applicable PA Department of Insurance License required.

Equipment Used
Personal computer and peripherals
Standard Office Equipment

Work Environment
Normal office environment