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Customer Service Representative (Medicare and Life insurance)

Customer Service | Omaha, NE | Full Time

Job Description

Are you passionate about customer service and looking for a career opportunity with advancement?  If YES, we are looking for you to join our team as a Customer Service Representative.


We offer a challenging, fast-paced environment ideal for someone with a strong customer service and/or sales background.  We are looking for motivated and enthusiastic professionals who share our commitment to excellence in sales and service. 


In this position, you’ll provide a wide variety of highly valued support services to our external customers and our licensed insurance agents.  Advancement opportunities are available! 



  • Place and receive outbound and inbound calls 

    Promote the company’s product portfolio and provide service assistance to consumers

  • Respond to consumer inquiries through inbound and outbound calls as well as internet inquiries 

  • Communicate with consumers regularly  


  • High School Diploma or GED required

  • Minimum 1 year customer service or call center experience required

  • Ability to multi-task and handle a fast-paced work environment

  • Ability to navigate multiple electronic programs

  • Sales and Solutions or Contact Center experience a plus

  • Highly effective verbal and written skills preferred

  • Ability to perform and act professionally in all situations 

Perks and Benefits

  • Health insurance*

  • Dental and vision insurance*

  • 401(k) with company match

  • Paid time off

  • Wellness program including fresh fruit baskets and massage

  • Business casual with casual Friday dress

  • Stable, friendly and professional environment.

*Available the first of the month following date of hire

We offer competitive compensation and benefits in a team-oriented, business casual atmosphere.  Employment and benefits with Insuractive, Inc. will be offered through our affiliate company, Senior Market Sales, Inc., an Equal Opportunity Employer participating in the E-Verify System.