Customer Service Agent
Customer Service | Omaha, NE | Full Time
Are you passionate about customer service and looking for a career opportunity with advancement? If your answer is YES, we are looking for you to join our team as a Customer Service Representative.
We offer a challenging, fast-paced environment ideal for someone with a strong customer service and/or sales background. We are looking for motivated and enthusiastic professionals who share our commitment to excellence in sales and service.
In this position, you’ll provide a wide variety of highly valued support services to our external customers and our licensed insurance agents. Advancement opportunities are available!
Perks and Benefits
Dental and vision insurance*
401(k) with company match
Paid time off
Wellness program including fresh fruit baskets and massage
Business casual with casual Friday dress
Stable, friendly and professional environment
- Place and receive outbound and inbound calls
Promote the company’s product portfolio and provide service assistance to consumers
Respond to consumer inquiries through inbound and outbound calls as well as internet inquiries
Communicate with consumers regularly
High School Diploma or GED required
Minimum 1 year customer service or call center experience required
Ability to multi-task and handle a fast-paced work environment
Ability to navigate multiple electronic programs
Sales and Solutions or Contact Center experience a plus
Highly effective verbal and written skills preferred
Ability to perform and act professionally in all situations
We offer competitive compensation and benefits in a team-oriented, business casual atmosphere.
Employment and benefits with Insuractive, Inc. will be offered through our affiliate company, Senior Market Sales, Inc., an Equal Opportunity Employer participating in the E-Verify System.