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VP of Product Management

Product | Palo Alto, CA | Full Time

Job Description

We’re looking for a seasoned Product Management leader to join the growing Instart team.  This person will be a strategist, leader, product champion and subject matter expert for the products we sell to our customers. Reporting to the Chief Customer Officer, this role will be involved in all aspects of the product lifecycle including problem definition, product strategy, product requirements gathering, roadmap planning and of course working closely with customers, prospects, sales, and support to help drive the business forward.

Exceptional planning, communication and influential skills will be needed as you will often participate in sales and executive meetings with customers, prospects, and leaders within the company.  A passion for success in a competitive market environment is a key requirement, along with a strong commitment to teamwork. We want someone who has experience building and leading teams who can grow a team with the continued success of the company.

The ideal candidate will be highly technical and have a background and experience in solutions used by large enterprise customers. Having an understanding of web performance and cloud delivery infrastructure solutions is a big plus. 


  • 10+ years of product management experience driving the development of enterprise SaaS software for optimizing digital experiences

  • In depth experience with customers and digital solutions used by large eCommerce and Travel companies

  • Excellent written and verbal skills are essential, including presenting to large audiences in public speaking scenarios

  • Expert in influencing and communicating product capabilities to customers, prospects, sales people, developers, and industry analysts

  • Experience with technologies and solutions used in delivering and optimization eCommerce websites including commerce platforms, business analytics, experience testing and optimization, and omnichannel personalization solutions.

  • Exposure to web performance solutions and enterprise cloud solutions is a plus. 

  • Proven track record of  building and leading product management teams

  • Highly adept at working through others and building deep networks inside and outside the organization

  • Ability to communicate concisely to all levels from CEO to software engineers

  • Strong competitive and market analysis skills

  • Bachelor’s degree with a technical discipline a big plus

About Instart:

At Instart, we are building a world where the largest brands in the world can deliver amazing digital experiences to their customers. 

Every major brand today, whether it is online shopping, travel or media, is making huge investments to improve their online experiences to keep up with consumer expectations. As consumers in a digital world, we tend to abandon websites very quickly if the experience is not as good as we expect it to be - fast, engaging, and responsive. With 100+ patents using artificial intelligence and machine learning, Instart’s unique technology continually optimizes the online consumer experience, learning from every interaction across devices and networks.

We’re growing at a rapid pace - on the path to increase our revenue and customer base by 4x in the next couple of years! You have an opportunity to be a part of this amazing growth, working on cutting-edge AI/ML cloud technology with some of the greatest minds, to help the most recognizable brands in the world create better digital experiences.

Instart is backed by major investors who are all looking to see us become the next Unicorn and more – Andreessen Horowitz, KPCB, Tenaya, Greylock, Geodesic, Sutter Hill, and STTelemedia to name a few.  We take pride in the great experience we offer our employees from our flexible work schedules and generous time off program to free lunches and our super cool, dog friendly office in Palo Alto.  

Let’s talk about your next career opportunity at Instart!

Instart is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.