Program Support Specialist - (13276)

InGenesis is currently seeking a Program Support Specialist to work with our client located in San Jose, CA. In this role, you will provide essential administrative and operational support to ensure smooth day-to-day functioning of a healthcare-based workforce program. This role will focus on supporting key administrative processes, managing documentation, and assisting with system inputs and coordination efforts related to the contingent workforce.

If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have!

Job Duties

• Administrative & Program Support:
  • Assist the Program Manager with general administrative functions, including data entry, tracking, and reporting.
  • Submit employee onboarding and offboarding tickets, including access and system setup for new contingent workers.
  • Help maintain accurate records and documentation within the Vendor Management System (VMS).
  • Support the coordination and facilitation of contingent worker orientations.
  • Verify timesheets and follow up with managers or workers to resolve any discrepancies.
  • Prepare basic reports, meeting notes, and routine correspondence as requested.
  • Respond to general inquiries from contingent workers or staffing suppliers and escalate as appropriate.
• Compliance & Documentation:
  • Assist with the collection, review, and filing of required documentation to ensure compliance with client and internal policies.
  • Monitor deadlines and expiration dates for credentials or onboarding documents as needed.
  • Track and follow up on missing or expired items to maintain worker compliance with contract and regulatory requirements.
• Other Duties:
  • Perform any additional support duties and responsibilities as assigned.

Minimum Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Minimum of 1-2 years of administrative support experience, preferably in a healthcare, HR, or staffing environment.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities with accuracy and efficiency.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with Vendor Management Systems (VMS) is a plus.
• Strong verbal and written communication skills.

Physical Requirements:·

• Demonstrate physical agility, including the ability to bend, stand, and sit for extended periods.
• Be capable of reaching to retrieve documents.
• Ability to carry materials and/or file boxes weighing up to 20 pounds.
• Expect to travel up to 30% to 40% as part of the role's responsibilities

About InGenesis

InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. InGenesis is dedicated to placing people in positions that preserve life, improve lives, and inspire others. This does not happen without passionate people: skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. InGenesis counts almost half of the Fortune 500 in our nearly 300 clients, including clients in the healthcare, life sciences, higher education and pharma industries.

EEO Statement

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. If you require a reasonable accommodation during the hiring process, please contact us by visiting our website at https://www.ingenesis.com/careers/site-accommodations.