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Medical Records Supervisor (FOH-BCA)

Medical Records | Bethesda, MD | Full Time

Job Description

Medical Records Supervisor

Bethesda, Maryland

Seeking to fill a full-time Medical Records Supervisor opening with Federal Occupational Health (FOH) in Bethesda, MD.  FOH is a non-appropriated agency within the U.S. Department of Health and Human Services (HHS) that provides occupational health and wellness services exclusively to federal employees. This position works under the supervision of the Chief of Clinical Services and senior leadership of Federal Occupational Health (FOH). 

Minimum Qualifications:

  • Minimum of Bachelor’s degree in health information management from a program accredited by the Commission on the Accreditation for Health Informatics and Information Management Education (CAHIIM).
  • Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification required.
  • Must have a minimum of 2 years of experience working as a medical records manager in a federal agency.
  • Must have considerable knowledge of the specialized principles and practices related to medical records management to test and make recommendations for improving the medical records programs. 
  • Must demonstrate a mastery of medical records administration to identify, define, and resolve managerial, administrative, and medical records problems associated with unique, undeveloped, or controversial aspects of medical records management.
  • Must possess comprehensive knowledge of a range of medical records laws, policies, regulations, and precedents applicable to the administration of a medical records program for an agency. This includes the ability to promote agency program goals, delineate the sequence and timing of key program milestones, and establish methods of evaluating program accomplishments.
  • Must possess knowledge of the relationships between medical care providing programs and key support functions within a medical organization.

Responsibilities include but are not limited to:    

  • Coordinate with and/or advise on matters relating to records management with Freedom of Information Act (FOIA)/Privacy Act (PA) staff.
  • Provide advice and guidance to management and staff on the creation, maintenance and use of records, electronic recordkeeping and electronic mail systems.
  • Coordinate with and providing guidance to records liaisons and records custodians on records management lifecycle requirements.
  • Conduct periodic records management quality control reviews, compliance audits, risk assessments and surveys to measure the effectiveness of electronic systems and for general program improvement purposes.
  • Develop plans and procedures for implementing records management policies, regulations, retention schedules and other policy formulated by policy setting agencies such as the National Archives and Records Administration (NARA) and General Services Administration (GSA).
  • Plan and manage the development and maintenance of a federal national healthcare organization’s medical records program by conducting the overall planning, administration, and evaluation of FOH’s medical records program.
  • Plan and develop the goals, priorities, standards, and working guidelines for FOH clinics, fitness centers, and Employee Assistance Program offices which cover an extended geographical area which provide a variety of healthcare and health-related services.
  • Implement specific records and information management policies and processes to ensure that records are in proper order, completed, signed, and indexed.
  • Serve as a recognized agency program authority to develop and implement systems, policies, and procedures to process medico-legal documents, insurance and correspondence requests, as well as Freedom of Information Act (FOIA) requests.  Processing these requests includes protocols to document, store, retrieve, and track medical records information requests that conform to Federal, State, local statutes, and accepted occupational health practice.
  • Advise FOH management and staff on medical records procedures and problems and provide solutions to these problems.  Furnish technical guidance and advice to the medical staff and to personnel at facilities on resolving difficult problems involving medical records.
  • Advise FOH staff members on methods of recording and retrieving healthcare data for special studies and perform retrieval of data for studies.
  • Coordinate with appropriate personnel to manage, supervise, and perform administrative work to meet procedural, legal, and administrative requirements concerned with the providing care, referring, transferring, and discharging of clients.
  • Design and conduct an in-service education program for medical records employees, medical staff members, students, and other healthcare personnel.
  • Apply legal principles, policies, regulations, and standards for the control and use of medical records information, handling subpoenas and court orders, and assessing risk.
  • Set up, implement, and monitor an internal quality assurance program. Determine quality control measures needed, select controls appropriate to monitor problems, conduct quality control reviews, evaluate results of quality control procedures, and implement corrective actions. Conduct special studies to examine specific problems.
  • Apply new developments or theories to problems which require new approaches. Apply medical records administration knowledge to solve problems that are not susceptible to resolution under existing policies.
  • Determine the need for and direct the implementation of special indices for documenting various treatment modalities, diseases, and patient care, as needed.
  • Ensure the proper disposition of records consistent with Government-wide policies and procedures.

The Joint Commission – Quality and Safety:

  • Ensure that all healthcare information management processes and practices comply with The Joint Commission standards.
  • Serve as a Subject Matter Expert to FOH committees, leadership, and staff, when requested, on the medical records issues in order to inform decisions about medical records management.

Technology:

  • Advise FOH staff on the design, development, and evaluation of automated systems to meet the changing technological needs for information required to manage medical records.
  • Plan for, justify, test, and advise on the use of computer technology for collecting healthcare information, statistical data, and management of a medical records program.
  • Maintain knowledge of new technologies used to manage medical records systems efficiently and effectively.

Strategy

  • Make projections on the growth of FOH’s medical records system and implement design changes to accommodate program expansion.

To apply, please respond to posting.

We offer:

  • Competitive salary
  • Paid Time Off
  • Paid Federal Holidays
  • Medical, Dental, Vision Health Insurance Plans
  • 401(k) Retirement Plan, Life and Disability Insurances
  • Malpractice Coverage

We support a diverse workforce and is an Equal Opportunity Employer who does not discriminate against employees and applicants for employment on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, genetic information, disability, veteran status, or other classification protected by law.