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Customer Service Representative

Customer Service Assistant | Dublin, OH | Contract

Job Description

Customer Service Representative
Work Location: Dublin, OH


Job Summary/Description

Grow with us! We have an exciting opportunity for a Customer Service Representative to come join our client. You bring your passion for excellence in Customer Service and we will train you in the Pharmacy area. Our team will grow by 40% this year. Hours are 9 am-5:30 pm M-F; pay up to $13.50. This starts contract with the option to get hired within 6 months. Why join us? We offer regular pay increases, promotions and a fun environment. So, if you love chatting on the phone and helping people, then what are you waiting for, Apply today!


Job Duties/Responsibilities/Functions(including but not limited to)

• SHOWCASE your awesome customer service skills by making outbound calls to members regarding medication pick-ups, resolving issues, answering questions and routing calls to specialists. No selling involved.

• BRING your desire to learn the pharmacy area as you learn through our inhouse training programs and grow your medication knowledge.

• FLAUNT your multitasking abilities as you document in the system while using listening skills with members on the phone.


Minimum Qualifications

• 2+ years of Customer Service Work, with call center experience a plus

• Solid PC skills and basic math abilities

• Ability to take initiative and work in a fast-paced environment

• HS graduate or equivalent


About InGenesis

InGenesis is dedicated to placing people in positions that preserve life, improve lives and inspire others. This does not happen without passionate people, skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. Founded in 1998, InGenesis manages thousands of employees, including pioneering healthcare, science, technology and pharma professionals. The workforce solutions company includes almost half of the Fortune 500 in its nearly 300 clients. It is recognized as one of the largest healthcare staffing firms, and InGenesis is the largest minority/women owned healthcare staffing firm in North America.


EEOC Statement

We support a diverse workforce and is an Equal Opportunity Employer who does not discriminate against employees and applicants for employment on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, genetic information, disability, veteran status, or other classification protected by law.