Bilingual Customer Service Specialist – Medical (ks584mf)
Customer Service | White Plains, NY | Full Time
Bilingual Customer Service Specialist – Medical
White Plains NY
We are currently looking for a Bilingual Customer Service Specialist within the medical industry to join our client located in the beautiful city of White Plains NY. As the Customer Service Specialist, it will be your duty to work directly with individuals and their families to determine their medical needs, and then guide them to specific medical products. So, if you’re ready to keep the wheels of the healthcare industry turning, then what are you waiting for … please apply directly by utilizing the “Apply Now” button.
ROLES AND RESPONSIBILITIES:
- Ability to answer hi-volume in-bound calls from patients
- Ability to make outbound calls to patients and referrals as necessary.
- Respond quickly and professionally to customer telephone questions and concerns.
- Gather Patient demographics and billing information as needed to complete requested orders.
- Bilingual (Spanish)
- Excellent customer service skills
- Background in medical field/Patient services
- Ability to use various computer systems
We support a diverse workforce and is an Equal Opportunity Employer who does not discriminate against employees and applicants for employment on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, genetic information, disability, veteran status, or other classification protected by law.