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Internal Application: Senior User Experience (UX) Researcher

Product | Redwood City, CA | Full Time

Job Description

Senior User Experience (UX) Researcher  

San Francisco, CA


IMVU is committed to making the next generation of virtual social experiences. In pursuit of this, we are looking for highly motivated User Experience Researcher that will investigate the customer's current experience, evaluate new experiences, and help shape the future of IMVU.


What you will do:

  • Create research plans based on stakeholder's questions and project needs.

  • Create and conduct user experience (UX) research.

  • Gather, analyze, and synthesize data from various sources into actionable insights.

  • Provide both written and verbal presentations to project teams based on your findings.

  • Collaborate on projects with UX researchers, design, and product teammates throughout the project's lifecycle.

  • Become an integral part of the development of the user experience research department and contribute to the promotion a customer-centric philosophy.



  • Bachelor's Degree in Human Factors, Human-Computer Interaction, Cognitive Psychology, or related fields.

  • 1 to 3 years of applied experience in conducting UX research on mobile products.

  • Strong foundation in the behavioral sciences and experimental design.

  • Strong understanding of UX methodologies with a particular focus on qualitative research.

  • Knowledge of the following: ethnographic methods, biometrics (ex. eye-tracking, facial analysis, etc.), and/or online community research.  

  • Excellent communications skills; both written and verbal.

  • You must be self-motivated, organized, and able to work well both independently and collaboratively.


Bonus Points:

  • Applied experience in studying social virtual worlds, gaming communities, and/or other online communities.

  • Applied experience with ethnographic, survey, or data-driven personas research.

  • Applied experience with biometric UX research such as eye tracking or emotive facial analysis.


IMVU, the #1 avatar-based social network welcomes users to join a never-ending world where anything is possible, including connecting with people from all over the world. It's here that the fun is infinite and reality is limitless. The IMVU Virtual Shop is the largest of its kind, with an inventory of more than 20 million user-generated, VR-ready goods and growing everyday. From collections that include the hottest trends and throwback sneakers to fairy wings and couture gowns, the marketplace allows our users to personalize, customize and stylize their 3D avatars and environments to their hearts' content. With over three million unique users every month, our platform is poised for future growth and available on desktop, tablet and mobile devices.

Founded in 2004 and based in the heart of Silicon Valley, IMVU is led by a team that's dedicated to pioneering the virtual reality industry. IMVU is backed by venture investors Menlo Ventures, Allegis Capital, Bridgescale Partners and Best Buy Capital.

IMVU has been recognized 6 out of the past 7 years as one of the Best Place to Work in the Silicon Valley. 



  • Please try out our core product before you apply. We’d like you to understand our products and have some understanding of our customers.

  • Please include a cover letter. Make sure to discuss why you are interested in learning more about IMVU. Job applications without cover letters will not be considered.

IMVU is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.