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Workplace Experience Manager

People Experience | Melbourne City, Victoria, Australia | Full Time

Job Description

IDP Education Limited is an ASX listed company headquartered in Melbourne, Australia. We are a global leader in international education services, with core business in student placement, digital marketing, English-language testing, and training across a global network.  

IDP is evolving rapidly.  This is an exciting opportunity and time to join us, as you support IDP through a continued period of significant growth and transformation, now and into the future.   We are transforming to build a globally connected community to guide and support international students along their journey to achieve their lifelong learning and career aspirations.  If you share our passion for creating great customer experiences and thrive in an innovative culture, then join us and contribute to our growth plans.  

About the role:

Reporting to the Group Manager People Experience, the Workplace Experience Manager will be responsible for the overall employee experience as we move into our new head office in Melbourne.  This includes leading and managing all the physical, well being and social environment features that will provide our people with a great place to work.

As a high energy individual, you will deliver outstanding customer service to our team members, customers and guests. You will engage confidentially with stakeholders at all levels of the business, and provide support to the team administratively, facilitating meetings and events, and facilities management.

The successful candidate will be:

  • Exceptional at stakeholder engagement and management, coupled with outstanding customer service and communication skills
  • Passionate about creating a fantastic workplace environment
  • Highly organised and adaptive, with the ability manage competing priorities and multiple projects simultaneously, and push back when required
  • Proactive, problem solver, and possess a high attention to detail
  • Experienced at delivering high level office and administrative tasks

Working at IDP

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business. 

We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions. We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. 

We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.