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Visa & Welfare Counselor Australia/NZ (Dist. 3 Office)

Student Placement | Dist.3, Ho Chi Minh City | Full Time

Job Description

IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 130 student offices in 30 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New Zealand.

IDP has a demand to recruit the following position:


Job Description:

Reporting to the Manager and Leader:

  • Prepare visa application for students
  • Checking disbursement documents for the banks and assisting students in payment of fees to institutions
  • Following up CoE, visa and health check result for students’ applications.
  • Arranging accommodation, airport pickup, etc. for students.
  • Liaising with receptionist for air ticket arrangement.
  • Following up with students of initial counseling.
  • Assisting counselors in administrative tasks (visa applications, enrollments, student data update, filing)
  • Other tasks as assigned by the team leader/line manager

Job Requirement:

  • At least 1 -2 years of working experience in visa processing (study abroad, travel, immigration) in following markets: Aus, NZ, US, CA, UK
  • Have knowledge about studying overseas is a plus
  • Excellent communication, explanation and customer orientation.
  • Excellent English. (equivalent IELTS 5.5)
  • Ability to work under high pressure and target.
  • Candidate must possess at least a Bachelor's Degree


  • 13th month salary.
  • Quarterly Incentive, Bonus in the end of year.
  • English Training scholarship for staff and family.
  • 15 working-days annual leave
  • 10 days sick leave
  • Private Health Care Insurance
  • Annual medical examination.
  • Staff development & training abroad.
  • Outing Trip.
  • Other benefits according to IDP’s policy.