Senior Technical Analyst
Information Services | Chennai, Tamil Nadu, India | Full Time
IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.
We are setting out to be the world's leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.
For over 50 years our global network of 93 offices has been helping students to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities. For more than 5,000 employees in more than 50 countries, IDP Education is a specialist employer of choice in major cities across the globe.
If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us as we undergo our digital revolution.
IDP has completed the first phase of its digital transformation which has directly contributed to the massive acceleration in our world leading Edu-Tech business, helping students fulfil their lifelong learning opportunities at the world’s top universities.
Our transformation journey is far from complete and we have an exciting range of projects utilizing our latest generation SAP SaaS suite of CRM tools, SAFE agile, AWS integration and microservices landscape utilising our in-house development experts. IDP run SAP C4C, Hybris Commerce and Hybris Marketing and have an exciting agenda to extend our innovation across the suite – and beyond. IDP also utilize Success Factors, ServiceNow and a range of other best-of-breed solutions.
IDP’s implementation of SAP C4C, Hybris Marketing and Hybris Commerce is complete, and the usual stabilization and backlog activities largely dealt with. Our opportunity now is to capitalize on the solid platform delivered by our Digital Transformation and accelerate our market differentiating innovation.
AWS and our Event Driven Architecture are key to IDP’s innovation agenda. We have an exciting backlog of business led innovations that need to be analysed and groomed.
IDP is seeking passionate and capable Technical Analysts to join our exciting AWS capability. We want you to bring your deep experience of Analysis in a DevOps environment, Domain Driven Design knowledge and productive energy to deliver exceptional outcomes for our customers.
As a Technical Analyst you’ll be a critical member of our DevOps team. The clearly articulated requirements and designs you produce will be foundational in the quality and velocity of our mission-critical delivery.
You’ll be part of a high-performing cross-functional squad set up to succeed by autonomously delivering beautiful technical outcomes.
The work we do is important. We do our job well – and a good day at work for us means that Students get into University courses.
It is a great feeling to know the work you do really helps people.
Deliver the Requirements lifecycle
Managing multiple stakeholders and eliciting the concise definition of the need and the critical success factors that will be used to judge the success of the feature.
Work with the Product Owners, Architects and business to understand the use cases
Create epics to manage scope and prioritize.
Break down the high-level design or epic into smaller chunks of work with the delivery teams
Incorporate security, privacy and Non-Functional Requirements as part of the use cases being delivered
Create Detailed User Stories.
Work with your QA colleagues to create functional and regression testing plan – and push these into our test automation framework
Take lead in planning the quarter during Program increments to map the EPIC's and user stories to sprint's. Identification and management of risks and interdependencies with other teams
Engage relevant stakeholders to work out operational readiness and value realization strategy
Use DDD to accelerate the velocity of IDP’s innovation
Taking Solution Designs and Architectural Patterns build out designs ready for developers to deliver at pace.
Work with Product Owners to gather requirements using Event Storms and other requirement gathering techniques aligned to IDP’s SAFEagile methodology.
Ensure the pipeline of groomed stories enables the developers to operate at full capacity. You are providing the fuel for the delivery engine.
Groom Solution Designs
You will drive the method of working in smaller chunks to be more agile and deploy continuously.
You will work with Product Owners to prioritize the requirements based on those with the highest value.
Develop Microservice Designs ready for development
Decompose Epics into Jira Stories and Specifications
Focus on Business Value from our Tech
Understand the value of each requirement and play an active role in prioritization discussions where necessary.
Co-ordinate and/or develop deployment deliverables (communications, training, etc..)
Bridge the gap between the development, design, product management teams and support
Collaborate with Test Automation engineers and developers to automate the testing of requirements
You’ll work closely with other team members to continuously improve the suitability of your deliverables to maximize the velocity and quality of the CI/CD pipeline.
Build your Domain expertise in Student Placement processes, tech and data
Develop and maintain your understanding of the potentials of the IDP technology stack and industry trends.
WHAT WE'RE LOOKING FOR
2+ years’ experience in Business Process Model and Notation (BPMN)
2+ years’ experience in analyzing requirements for Integrations (including PubSub) and/or Microservices
experience in Domain Driven Design (DDD) in a software development environment would be a huge advantage
Experience of having worked in Agile Methodologies, (Scrum, Kanban, SAFe). Used agile tools like JIRA, VersionOne etc. for Agile project management.
You must be a critical thinker. You’ll be logical and driven by data and analysis. While you are very skilled at breaking down high-level use cases into individual stories you are able to maintain a holistic view and ensure that the overall objective of the deliverable will be achieved.
Good understanding of the use of an Event Driven Architecture to drive business value.
An intense understanding of Data and how to analyze and design for it.
Strong communication skills both verbally and in writing. You will produce unambiguous requirements that are directly aligned to the business need.
You’ll have the presence to run a workshop and guide diverse groups through a design session.
A natural mentor. You’ll have the skills and aptitude to bring others along in the continuous learning journey.
WORKING AT IDP
IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.
We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.