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Senior Data Analyst

Technology Services | Chennai, India | Full Time

Job Description

IDP helps people to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities. We are building out our team in Chennai to provide continuous global platform development to deliver the greatest products for our customers. If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us in our brand new offices in Nungambakkam in the heart of Chennai.  


Senior Data Analyst 




To provide an effective and efficient analytics and reporting services across IDP Systems and data repositories, working closely with various IDP Teams and Departments, and third parties to resolve incidents and fulfil service requests pertaining, analytics, data and reporting. 

This role is part of the Information Services Team within the Business and Technology Services and Support group and will report to Lead Data Scientist. 

The key responsibilities and deliverables of this role are: 

  • Interpret data, analyze results using statistical techniques and provide ongoing reports 

  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality 

  • Acquire data from primary or secondary data sources and maintain databases/data systems 

  • Identify, analyze, and interpret trends or patterns in complex data sets 

  • Ensuring high-integrity of data is maintained across IDP systems / tools, with adherence and alignment to IDP policies and procedures. 

  • Filter and clean data by reviewing reports, scorecards and performance indicators to locate and correct code problems 

  • Work with management to prioritize business and information needs 

  • Locate and define new process improvement opportunities 

  • Monitor performance and quality control plans to identify improvements. 

  • Train and advise data analysts and be accountable for successful delivery of data service support.  


Essential requirements (skills, knowledge experience & qualification): 

  • An undergraduate degree from a recognized college or university 

  • Minimum of 5 Years of experience working on business data analysis and data management 

  • Strong knowledge of and experience with MS Excel, reporting packages (Business Objects etc), databases (SQL etc) 

  • Experience in creating analytical reports 

  • Understanding of relational database concepts and of any querying language will be advantageous. 

  • Technical expertise regarding data models, database design development, data mining and segmentation techniques 

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy 

  • Strong and fluent communication skills in English (verbal and written) 

  • The ability to both take direction and also work independently in a fast paced environment 

  • Strong time management and the ability to manage shifting priorities 

  • Passionate about delivering exceptional customer service. 

  • Exhibit a proactive approach to quickly identify problems and implement solutions. 

  • Experienced working under pressure and organising work priorities 

Desirable requirements (leadership & team/project capabilities): 

  • Possesses good knowledge of different software systems including cloud, SaaS and client/server 

  • Exposure to SAP Hybris, C4C, Hybris Marketing, Success Factors is advantageous 

  • Exposure to Oracle Business Intelligence Enterprise 

  • Knowledge and experience in effectively working with the ITIL framework 

  • Experienced in Agile methodology 


About Us:

IDP Education is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; English language Training; and Hotcourses.  We are a rapidly growing global organisation with ambitious future expansion plans.

IDP Education is a publicly listed company in Australia. Education Australia, a company representing 38 prestigious Australian Universities, owns 50% of the shares in the business with the remaining 50% held by public investors.

We are a world leader in assisting international students to find the right overseas study option for them, with a global network of more than 80 student placement centres in over 30 countries. IDP has placed more than 400,000 international students over the past 45 years. 

IELTS is the International English Language Testing System and is jointly owned by IDP and British Council, IELTS Australia and Cambridge English Language Assessment. IELTS is the world’s most popular high stakes English language test, accepted for study, work and migration; with more than 2.5 million tests taken across 140 countries in the last 12 months. IDP has more than 400 test locations in over 50 countries.

Over 9,000 organisations, such as universities, employers, immigration authorities and professional registration bodies in 135 countries, recognise IELTS scores and rely on IELTS for education, immigration and professional purposes. 

Our People

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe.  We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.

We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world.  We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.