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Sales Consultant (HCMC, Vietnam)

Student Counselling | Ho Chi Minh City, Vietnam | Full Time

Job Description

About Us:

Australian Centre for Education and Training (ACET) provides high quality English language programmes that prepare students for success in overseas study and their future careers.

ACET was established in 2002 as a cooperation between IDP Education and UTS:Insearch, (University of
Technology, Sydney). ACET operates 4 training centres in Hanoi and HCMC, with approximately 2,000 students enrolled studying intensive and semi-intensive English language courses. ACET employs approximately 100 qualified and experienced teachers.

The core programmes offered are Academic English, IELTS and Teens and bespoke corporate language training. ACET has an excellent reputation as the leading provider in Vietnam of English pathway programmes to overseas study.

RESPONSIBILITIES:

- Efficient and high quality supporting and managing the implementation of Sales and Customer care at the center. 

- Responsible on sales management and customer care to all internal and external customers.

- Quality of customer experience in line with center goals.

- Achieve high numbers of New sales and conversion rates.

- Managing retention and student customer satisfaction.

REQUIREMENTS:

-Upper- Intermediate level English ability, computing skills.

- Selling skills.

- Administration skills 44 hours per week, working in shift, working in the morning shift or afternoon shift, working on the weekend.

- Willing to work over time during busy time.

PERFORMANCE OUTCOMES:

- Ensure all operational target given are being met( Revenue target/ New Sales/ Enquiry target)

- Able to report on all aspects of the responsible areas related to sales and customer service.

- Fully updated of work and coordinate well to maximize customer experience.

- Identify opportunities to develop improve and add value to the customer service in line the strategic goal of center and the organization

- Perform other duties assigned by the Line Manger

BENEFITS:

- 13th Month salary

- Medical examination

- 15 days recreational Leave

- 10 day sick leave at 100% salary with the appropriate medical certificates which are acceptable by the local Social Insurance Office.

- Social Insurance (according to VN labor law)

- Health Insurance (according to VN labor law)

- Free English course Study Options at ACET