Overseas Education Counsellor (Fresh/Junior)

IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services (IELTS). Using its network of over 100 student offices in 31 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New Zealand.

IDP Has a Demand To Recruit The Following Position

STUDY ABOARD - OVERSEAS EDUCATION COUNSELOOR (FRESH/JUNIOR) - HA NOI OFFICE

30 Trieu Viet Vuong, Hai Ba Trung & 15-17 Ngoc Khanh, Ba Dinh

Job Description

• Providing customers with the best and professional service in their study abroad journey
• Individual and family counselling with prospective students on studying overseas and visa policy

• Following up prospective students regularly and updating daily customer information into the company database/CRM. Handling applications and relevant issues to admissions

• Joining training sessions of partner institution representatives as assigned from Student Placement Manager

• Supporting in exhibitions, seminars of IDP or partner institutions

Requirements

• Fresh graduate with Bachelor's degree

• Good interpersonal and communication skills (both English & Vietnamese)

• Those who love to learn and challenge

• Actively involved in university and social activities

• Prior experience in counselling/customer service