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Human Resources (People Experience) Administrator

People Experience | Manila, Philippines | Full Time

Job Description

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.

We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.

As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities and organisations than any other. We also operate English language teaching schools in South East Asia.

We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives – not only of our customers, but their wider communities.

By combining empathy and professional expertise with digital excellence, we create launch pads for our customers to achieve global success

Position purpose

The PX Administrator will be the point of contact that provides first level response to PX queries, manages employee records in SuccessFactors (our PX system) including the consistent upkeep of PX Letters and employment contracts. The role will also be responsible for providing administrative and systems support to our people leaders, employees and the PX team.

Candidate Profile:

Key Responsibilities:

  • Onboarding new employees into our PX systems and follow up on outstanding paperwork to ensure compliance
  • Manage inbox and responding to emails
  • Prepare PX related letters and contracts for PX team
  • Administer and maintain employee records in SuccessFactors, ensuring employees records are accurate and up to date
  • Provide general administrative support to global PX team
  • Communicate with new candidates and local PX teams globally
  • Maintaining Position Description templates and library
  • Providing first level support on the use of SuccessFactors

We are looking for:

  • Strong administration skills
  • Good written and verbal skills
  • Strong customer service
  • High attention to detail
  • A level of autonomy and know when to escalate issues
  • Previous PX administration experience

Desirable requirements

  • Experience working with SuccessFactors or other HRIS platform


Only candidates with the rights to work in the country will be considered. Shortlisted candidates will be contacted by recruiter

Why join us:

Be part of our story, as we support you to create meaningful and rewarding experiences, grow your career with purpose, and celebrate being part of a global team.

At IDP, we value diversity, and you can be yourself, be seen, heard, valued, and celebrated every day for your meaningful contributions.

If you identify as a member of an underrepresented community, we encourage you to apply.

Benefits include:

  1. Healthy learning environment including professional development programs to grow your career
  2. Be a part of a creative and collaborative truly global workforce
  3. Medical and dental coverage