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Digital Content Coordinator

Ihub | Chennai, Tamil Nadu, India | Full Time

Job Description

IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia.  IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training. 

We are setting out to be the world's leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.

For over 50 years our global network of 93 offices has been helping students to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities.  For more than 5,000 employees in more than 50 countries, IDP Education is a specialist employer of choice in major cities across the globe. 

If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us as we undergo our digital revolution.

POSITION PURPOSE

The Digital Content Coordinator supports IDP’s global content and social strategy by maintaining the online content platform and curating user-generated content (UGC) for use across IELTS and Student Placement business lines and content strategies.

RESPONSIBILITIES 

  • Upload, manage and publish content, including text, tags, metadata, and digital assets for web and app in our content platforms, Contentful and SAP WCMS.
  • Coordinate content creation and editorial workflows with content contributors, including students.
  • Assist web content audits, user research and content briefs. 
  • Publish simple videos for multiple channels using Lumen5.
  • Collaborate on the editorial calendar and content production schedule with the social media coordinator and digital content producer.
  • Assist the social media and community management response plan.
  • Use social listening tools and Meltwater to uncover trends and customer questions and concerns for content opportunities.
  • Curate UGC to multiple channels using Stackla.

WHAT WE'RE LOOKING FOR

  • Bachelor's degree or higher degree in marketing, writing, journalism, media, communications or related field.
  • Minimum of 2 years’ experience producing written and multimedia content that meets business and user needs.  
  • Excellent skills in writing for the web.
  • Impeccable spelling, grammar and proofreading ability.  
  • Experience managing content in content management systems (CMS). 
  • Ability to work independently and reliably with minimal supervision in a non-traditional setting.
  • HTML experience.
  • Experience with social media management tools, such as Hootsuite.
  • Experience with design tools, such as Photoshop and Canva.

 

WORKING AT IDP

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe.  We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.