Counsellor - Australia/Canada
Student Placement | Guntur, Andhra Pradesh, India | Full Time
IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and headquartered in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.
We are setting out to be the world's leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.
For over 45 years our global network of 93 offices has been helping students to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities. For more than 2,000 employees in more than 50 countries, IDP Education is a specialist employer of choice in major cities across the globe.
If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us as we undergo our digital revolution.
To provide professional and quality counselling service that exceeds customer and client expectations To achieve student invoice target by intake and assigned destination Support execution of the destination wise activity calendars to deliver pipeline leads and conversion targets by intake. Build strong client support through 100% compliance of application processes. Be a productive and effective member of office team and support OM through exhibiting a collaborative operating style thereby building team spirit.
- Achieve targets for Leads, Applications, Finalizations – by intake.
- Multi Destination client satisfaction ratings at office level
- Be certified as a counsellor for assigned destinations ( pass test every year)
WHAT WE'RE LOOKING FOR
- Bachelor (or above) qualification
- Strong knowledge of destination and local education systems
- 2-3 year counselling experience preferably in the education industry
- Ability to multitask under pressure and meet deadlines
- Visible orientation towards having high quality service as integral part of work ethics
- Computer skills including, Word, Excel
- Fluent in English - written and verbal
WORKING AT IDP
IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.
We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.