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Commercial Manager

Information Services | Hybrid in Melbourne City, Victoria, Australia | Full Time

Job Description

An ASX100 business with a 50-year heritage, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada, Ireland and New Zealand institutions, English-language testing and training.

We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.

As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities and organisations than any other. We also operate English language teaching schools in Southeast Asia.

We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives – not only of our customers, but their wider communities.

In recent years, our investment in digital technology and customer research has enhanced these personal connections, enabling us to deliver global success to more students, test-takers and our partners.

Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

And best yet, at 50, we are just getting started.


We are continuing to grow and our Group Technology function is at the forefront of this growth, particularly in supporting our mission to build the world's leading platform and connected community. We are innovators, driven by the needs of our customers and our digital capability is proving to be our leading edge as we guide students along their journey to achieve their lifelong learning and career aspirations. This is where you come in!

As our new Commercial Manager aligned to the Technology portfolio that supports our largest division (being our Student Placement division), you will be responsible for managing all the commercial aspects of the portfolio including monthly financial performance reporting, vendor/contract management, budgets & forecasting and value delivery/ROI tracking.

The Commercial Manager - Student Placement Product Portfolio is both hands on in the monthly detail of IDP’s spend on technology-enabled portfolio and platform investments and value measurement, and able to focus on higher-level commercial and financial operational constructs managing how these investments deliver value to the IDP Student Placement business.

Many of the responsibilities of the Student Placement Commercial Manager overlap with the Technology Business Manager. The SP Commercial Manager is focused on delivering these overlapping responsibilities into the Student Placement business line, whereas the Technology Business Manager is across the entire enterprise.

This is a full-time permanent opportunity based out of Melbourne.

Reporting to the head of Group Technology Management, responsibilities will include;

  • Managing and reporting on the financial performance-to-plan of the portfolio and providing detailed variance analysis and commentary
  • Managing the annual planning and budgeting process for the portfolio
  • Providing heightened financial support in ensuring compliance with all CAPEX, OPEX reporting and for ensuring all internal controls are in place.
  • Undertaking detailed business modelling, research and analysis to aid decision making
  • Contributing to the broader Technology Management and Finance groups in the pursuit of capability uplift and continuous improvement.

About you

This role should appeal to someone who is interested in applying their strong financial & commercial acumen to support decision making on how technology-led investments are made, delivered and accounted for! Specifically, we are looking for a talented individual who has;

  • Strong financial and commercial skills with previous experience in financial management for a technology function or a technology centric organisation.
  • Outstanding stakeholder relationship skills and the ability to navigate a complex, matrixed organisation
  • Extensive experience in budgeting, planning, forecasting and monthly performance reporting.
  • Previous experience in contract/vendor financial management
  • Familiarity with large, global organisations with significant technology investment.

More about us

We are evolving rapidly. This is an exciting time to join us as we transform the way people access global education and opportunities, through leveraging innovative technology and a creating a connected world.

At IDP, our people are always at the forefront of what we do.  We strive to provide workplaces that are truly diverse and representative of the communities that we work in, so our people feel empowered to bring their best and authentic selves to work.  We are focused on continuing to build a culture of inclusion and belonging by providing a safe work environment where all our people are encouraged to excel, be agile and creative, and seek new ways to solve meaningful problems.

Why join us

Be part of our story, as we support you to create meaningful and rewarding experiences, grow your career with purpose, and celebrate as a global team.

If you identify as a member of an underrepresented community, we encourage you to apply, even if you feel you do not meet all the criteria, but have relevant skills, experience and capability that will enhance the role. At IDP, you can be yourself, be seen, heard, valued, and celebrated every day for your meaningful contributions. If you require any adjustments, let us know.

Some other benefits include:

  • Work in our new 6 green star office, featuring creative collaboration zones and a focus on health and wellbeing.
  • Professional development programs to grow your career.
  • Two paid volunteer days every year to support our local communities.
  • Stay energized with free fresh fruit and barista onsite.