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Salesforce Administrator

Sales | Remote | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job: 

The Salesforce Administrator will update and maintain the Salesforce database, including (but not limited to): maintenance, upgrades, customer verification and data integrity, commission processing, and salesforce training.

  • Ensuring optimal performance of Salesforce systems and products

  • Upgrading and configuring Salesforce systems for integrations

  • Managing Salesforce roles, profiles, sharing rules, workflows and groups

  • Importing sales leads, contacts and other data

  • Building custom reports and dashboards

  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing

  • Documenting processes, including error reports and changes to field history tables

  • Calculate monthly/quarter commissions

  • Other duties as assigned

  • Physical Requirements of the Job: While performing the duties of this job, the employee is regularly required to perform reaching, grasping, lifting, walking, standing, talking, hearing, seeing, and repetitive motions. Activities requiring these functions include constant use of a phone, writing utensil and paper, and a computer; constant interaction with public and co-workers; regular viewing of security monitors. Long periods of prolonged use of office equipment including computers and phones.

About You:  

General

  • Regulations require that incumbent be at least 21 years of age and able to obtain and maintain state marijuana work credentials.

Education/Experience 

  • Bachelor’s degree with a focus in computer science, preferred

  • Database management and maintenance experience

  • Salesforce knowledge and experience preferred

  • Report writing

  • Cannabis experience preferred

Technological Skills 

  • Proficient in Microsoft Office, specifically Excel

  • Proficient in Salesforce

  • Preferred experience with Conga CL

Required Knowledge and Skills

  • High-level attention to detail

  • Self-driven and organized

  • Ability to prioritize tasks and meet deadlines with a shifting workload in a fast-paced environment

  • Ability to adapt to changing priorities

  • Ability to communicate clearly and accurately

  • Ability to initiate and follow through on work independently

  • Ability to work collaboratively in a team environment

  • Professional demeanor, strong work ethic

  • Eager to learn and enthusiastic

  • Understanding of sales performance metrics

  • Excellent communication skills

  • An ability to deliver projects and answer inquiries on time

  • Business acumen with a problem-solving attitude