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Sales Coordinator

Sales | Virtual Position | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

Support Sales Leadership, Sales Account Managers & Brand Ambassadors on any and all initiatives and responsibilities as needed across our sales systems, including, but not limited to, business analysis, forecasting, incentive compensation and reporting. 

  • Act as a key partner within the Sales team, and support the entire Sales staff.     

  • Responsible for administrative support related to delivery scheduling, checking orders/invoices, and confirming manifests. Create, manage, optimize, and maintain records, reports, dashboards, workflows, and sales process best practices. 

  • Act as lead point of contact for sales analytics requests, improvements and troubleshooting. 

  • Manage internal communication: Operations, Technology, Marketing, and Retail conference call notes & follow up  

    • Arrange customer sales meetings - Digital Deck Meeting scheduling via Zoom, MSFT Teams 

    • Sales team meeting agendas: monthly meeting agendas, notes, and follow up  

    • Prep for sales calls - menu shopping, previous order data. Organize competitor info and sales data for each major market 

    • Take notes on weekly market calls and following up to ensure digital Dropbox is accurate 

  • Marketing support & collaboration: complete promotion templates, menus, swag orders, brochures, social media support, and Cannabis BPO Ticket Customer Service System - direct all emails to appropriate territory/sales manager 

  • Work closely with Business Intelligence team: 

    • Build and maintain key operational reporting, streamline ad-hoc reporting, manage Holistic Indicators portal 

    • Monthly market reports - Sales Account Manager competitive data; successes, challenges, trends 

  • KPI tracking - weekly wholesale reports for each state: weekly revenue, top accounts, vault inventory, avg order size, price compression  

  • Leaf Trade management: uploads - images, descriptions, COAs, and pricing  

  • Competitor analysis: pricing, branding, packaging 

  • Document updates: wholesale terms sheet, Dropbox files, return policy, contracts 

  • Coordinating with Marketing & Ops to ensure every item on Product Master has a correct image and description for Leaf Trade 

  • Checking inventory for all Liberty Retail locations to ensure they have adequate HI product and flower quantities 

  • Foster a workplace that upholds Holistic Industries’ aim to be the Best Place to Work, Shop and Invest in Cannabis 

  • Other duties as assigned, or any reasonable request from any member of management 

  • Physical Requirements of the Job: Long periods of prolonged use of office equipment including computers and phones. May include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Must be able to occasionally lift up to 25 pounds 

About You:  

General:

  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.

Education/Experience: 

  • Bachelor’s Degree with 1 year of experience in sales, business operations, or analytics role.     

  • Experience in an inside sales role or supporting role preferred.     

  • Experience building documentation for processes and systems.     

  • Ability to manage multiple projects and competing priorities while meeting deadlines. 

  • Experience with supply chain and logistics. 

Required Knowledge and Skills: 

  • Excellent written and verbal communications skills  

  • Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, SharePoint, and Microsoft Projects 

  • Analytically and technically inclined, and can manage, administer and improve our sales systems, processes and policies.     

  • Develop and improve the sales process to maximize output and efficiency.     

  • Adapts and thrives in a demanding, fast-paced, start-up environment.     

  • Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally.     

  • Possesses a high level of critical thinking.     

  • Operates with a high level of professionalism and integrity, including dealing with confidential information.     

  • Strong attention to detail, highly motivated, self-directed, and innovative 

  • Analytical skills to support data analysis, program and channel effectiveness, and pipeline analysis 

  • Proven ability to influence and drive results remotely through cross-functional colleagues. 

  • Proven ability to identify, analyze, and solve problems, showing a track record of making business decisions using relevant data and insights. 

  • Professional demeanor, strong work ethic  

  • Project management skills 

  • Ability to manage multiple priorities and meet deadlines 

  • Ability to work collaboratively in a team environment