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Retail Success Coordinator

Retail | Pennsylvania | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

The Retail Success Coordinator creates and executes trainings, marketing strategies and initiatives that drive traffic to local dispensaries and build brand awareness.


  • Conduct retail trainings for existing and new team members 

  • Assist in managing the content and running reports on the LMS platform 

  • Continuously review retail trainings and update content for accuracy

  • Ensure all training meets regulatory requirements regarding timing, frequency, and/or duration, and proper documentation is created and retained

  • Assist with new store opening activities

  • Assist with rolling out new retail programs and collateral

  • Run reports to ensure employees are completing trainings and signing SOPs in a timely manner

  • Schedule and manage third-party vendor trainings

  • Liaison between local and national teams for products and brand launches  


  • Create product masters in the point-of-sale (PA & MA)

Vendor Relations 

  • Assist with scheduling vendor days and scheduling promotions

  • Creating discounts in the point-of-sale (PA & MA)

  • Assist with creating promotions for each store in assigned markets as needed  


  • Partner with Liberty Cannabis Cares team on outreach opportunities 

  • Participate and assist in staffing local events

  • Gather local social content  


  • Comply with all policies and procedures established by Holistic Industries management 

  • Foster a workplace that upholds Holistic Industries’ aim to be the Best Place to Work, Shop and Invest in Cannabis 

  • Other duties as assigned, or any reasonable request from any member of management

  • Physical Requirements of the Job: While performing the duties of this job, the employee is regularly required to perform reaching, grasping, lifting, walking, standing, talking, hearing, seeing, and repetitive motions. May include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones.

About You:  


  • Regulations require that incumbent be at least 21 years of age and able to obtain and maintain state marijuana work credentials.


  • Bachelor’s Degree preferred

  • Must be willing to travel (50%+)

Technological Skills 

  • Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, and SharePoint

Required Knowledge and Skills

  • Excellent written and verbal communications skills
  • Leadership, including the ability to perform well under pressure
  • Decisive, with the ability to exercise independent judgment
  • Detail-oriented
  • Ability to adapt to changing priorities
  • Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions
  • Ability to work in a fast-paced environment
  • Highly developed interpersonal and internal customer/vendor relationship management skills
  • Professional demeanor, strong work ethic
  • Able to maintain confidentiality
  • Ability to work collaboratively in a team environment