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Processing Manager

Processing | Capitol Heights, MD | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

The Processing Manager will work to organize and maintain both laboratory and kitchen operations and procedures. Act as a communication intermediary between cross-functional departments. Handle daily operations with a focus on efficiency and time management, maintaining intra-office/lab/kitchen communication protocols, streamlining administrative procedures, inventory control, and task delegation. Act as a liaison between laboratory, kitchen, and administrative personnel. 

  • Manage daily activities to ensure turnaround times are maintained, coordinated and communicated among laboratory, kitchen, sales and administrative personnel 

  • Implement processes and systems to maximize laboratory and kitchen efficiency and effectiveness 

  • Ensure personnel are trained and identify needed resources and tools 

  • Work as a liaison between sales team, and the lab and kitchen teams. 

  • Ensure the lab and kitchen are in compliance with federal, state and local laws, as well as with company’s Standard Operating Procedures 

  • Ensure the lab and kitchen are well organized, workflows are streamlined, and hold regular meetings with Processing staff to set work priorities 

  • Coordinate instrument installation and maintenance project plans.  

  • Ensure timely completion of projects 

  • Coordinate workflow and work schedules from sampler dispatch through testing  

  • Manage and ensure accuracy of all inventory and mandatory audits 

  • Analyze and ensure the validity of external and internal analytical data as is relevant to laboratory, kitchen and cultivation as needed 

  • Manages all laboratory, kitchen and packaging personnel 

  • Tracks and analyzes allocation of labor, and individual employee adherence to applicable KPI’s  

  • Approves final formulations for MIP’s, and confirms all allocation of processed product for dosing and infusion of products 

  • Manages implementation of new product launches and brand roll outs  

  • Communicates directly with National Laboratory Team to execute any requests related to research, data, laboratory procedures, recipe developments or any other initiative as directed by the Chief Science Officer 

  • Oversees HPLC scheduling and maintenance, coordinates with Laboratory Research and Development Specialist to report data related to HPLC-specific departmental KPIs and objectives 

  • In coordination with the Facility Manager, acts as representative for both laboratory and kitchens for any regulatory, financial, OSHA or other inspections, as directed by company Compliance Officers 

  • In coordination with the Facility Manager, identify and implement procedural and policy changes to improve lab and kitchen operational efficiency 

  • Generate a variety of reports to include department performance, expense, sales, operations 

  • Prepare presentations as necessary regarding operations, data analysis, and other key reporting metrics 

  • Ensure security protocols are in place. Monitor proper environmental and infrastructure controls (electrical, HVAC, security systems) 

  • Required to maintain strict adherence to safety and Quality Assurance protocols 

  • Work with management team to continuously improve policies and operating procedures.

  • Physical Requirements of the Job: VERY LABOR INTENSIVE. Must be able to lift, carry and balance up to 75 pounds (125 pounds with assistance), may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Moderate to loud exposure to noise level. 

About You:  


  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations.


  • Bachelor’s Degree in a related field required 

  • Previous marijuana industry experience preferred with priority given to candidates with experience in licensed facilities 

  • 5+ yrs experience as a general manager in a laboratory environment preferred 

Technological Skills:  

  • Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email 

Required Knowledge and Skills: 

  • Excellent management skills with demonstrated ability to manage complex projects and technical team 

  • Highly detail oriented and organized, critical eye for optimizing workflows 

  • Excellent communication skills with ability to clearly and succinctly explain organizational goals and specific tasks 

  • Ability to inspire and motivate employees; encourage productivity, teamwork, and a collaborative environment  

  • Demonstrate effective delegation of tasks 

  • Ability to manage and develop key performance indicators of staff members 

  • Excellent problem solving and critical thinking skills with demonstrated ability to gather information and develop solutions 

  • Effectively manage changing priorities and remain calm under pressure 

  • Strong organizational and planning skills 

  • Demonstrate responsibility, accountability, and dependability toward assigned tasks and duties 

  • Displays professionalism and positive attitude toward assigned tasks, projects and colleagues 

  • Strong ethics and sound judgment 

  • Must be able to successfully pass a thorough internal and external background check