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National Maintenance Manager

Operations | Virtual Position | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

The purpose of the National Maintenance Manager is to provide oversight and support for all retail and cultivation facility maintenance policies and procedures. The National Maintenance Manager will also provide guidance to Facility Maintenance Managers and Facility Operations Managers.   

  • Oversee the implementation and continuity of maintenance policies and procedures at our cultivation (GP) and vertical facilities 

  • Establish a preventative maintenance (PM) program for all critical systems in all GP and vertical facilities  

  • Negotiate and monitor pricing with vendors when requested 

  • Partner with local Facility Maintenance Managers and vendors to ensure the timely completion of service requests 

  • Provide training as needed for development of maintenance employees 

  • Participate in the interview, selection, and training process for new maintenance employees 

  • Responsible as a “first responder” to coordinate the activities following a casualty event such as fire, flood, storms, and other major events. Partner with local Facility Maintenance Managers and vendors to manage the immediate repairs and ongoing repair work following the event. 

  • In conjunction with the Expansion team and local Facility Maintenance Managers, coordinate and direct the activities of all contractors to ensure timely and cost-effective completion of projects 

  • Prepare annual audits to assess the physical condition of buildings, grounds, and equipment 

  • Maintain positive and responsive relationships with government and safety related officials and inspectors 

  • Develop national maintenance program for all GP and vertical facilities 

  • Define and implement key maintenance methodologies, e.g., critical equipment lists, budgeting tools, work order process, preventive maintenance techniques, outage planning 

  • Provide appropriate maintenance reporting tools and systems to support maintenance decision making 

  • Define, implement, and maintain optimal maintenance reporting tools 

  • Ensure coordination and collaboration between facilities for consistency of systems and national roll-out where appropriate 

  • Work with the Retail Property Management team to establish national procurement and service arrangements 

  • Facilitate and ensure best practices among all facilities 

  • Support implementing and enhancing the maintenance strategy 

  • Train and coach our maintenance professionals on use of developed tools and methodologies 

  • Propose and implement a training program for all maintenance employees 

  • Perform and lead maintenance audits supporting the facilities in developing comprehensive progress plans 

  • Ensure a safe working environment through effective safety training, safety inspections and follow-up on housekeeping performance. 

  • Ensure employees are performing work safely and in compliance with all local, state and federal regulations 

  • Foster a workplace that upholds Holistic Industries’ aim to be the Best Place to Work, Shop, and Invest in Cannabis 

  • Other duties as assigned, or any reasonable request from any member of management 

  • Physical Requirements of the Job: While performing the duties of this job, the employee is regularly required to perform reaching, grasping, lifting, walking, standing, talking, hearing, seeing, and repetitive motions. May include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones. 

About You:  

General

  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.

Education/Experience: 

  • BS Engineering or BBA with related technical field experience 

  • 5 years of relevant operational experience in HVAC, Control Systems or similar industry with 5 years managing a maintenance department 

  • Experience with any of the following is strongly preferred: CEA, greenhouses, and agriculture; setting up a national maintenance program; energy management methodologies; Upkeep or other CMMS software; clean room facilities; FDA requirements and regulations; researching and implementing maintenance ticket systems 

Required Knowledge and Skills:

  • Excellent written and verbal communications skills  

  • Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, and SharePoint 

  • Professional demeanor, strong work ethic  

  • Able to maintain confidentiality 

  • Ability to work collaboratively in a team environment 

  • Highly-developed interpersonal skills 

  • Strong customer service mentality 

  • Self-starter with desire to build lasting solutions through root cause analysis and other management principles 

  • Excellent understanding of state-of-the-art maintenance techniques & management systems 

  • Demonstrated experience presenting training to maintenance employees at all levels of the organization 

  • Read, write, and interpret documents such as work orders, safety rules, standard operating procedures, electrical drawings, maintenance instructions, and procedural manuals