Fulfillment | Madison Heights, MI | Full Time
At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.
We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.
Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.
Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.
Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the Job:
The Fulfillment Manager is responsible for oversight of the packaging, labeling, storage and shipping of state-compliant product in a cost-effective and efficient manner. This requires impeccable attention to detail and excellent interpersonal communication skills. This position will work with API and Seed-to-Sale tracking software and will use expert knowledge of state regulations to perform job duties and respond to information requests.
Oversee efficient and state-compliant packaging of cannabis flower and processed products
Ensures accurate filling of sales orders
Promote a positive, customer-service oriented work environment
Reliability, flexibility and punctuality are essential for this role – must be, on time and ready to work for every shift, and able to work a flexible schedule that may start early or end late
Complete manifests and invoices with 100% accuracy
Create delivery routes and monitor delivery drivers as required by state regulations and SOPs
Maintain a compliant and properly organized vault in accordance with regulations and SOPs
Develop regular reports from facility data to provide to national team members including, but not limited to, inventory, production plans, schedules, work in process, forecasts and efficiency metrics.
Prioritize orders/sales and procedures on a daily basis
Supervise the accuracy and efficiency of the labeling process, and assist with labeling product as needed
Supervise the process of loading the delivery van(s), and assist with loading the van as necessary
Lift, move, sort, and wrap/tape/tamper-seal packages in accordance with all regulations
Ensure materials are accurately ordered through Facilities Administration, maintaining adequate inventory of supplies for the department
Oversees vault inventory and ensures records are updated
Recognize areas of opportunity that improve safety, product quality, cost, and productivity
Ability to use standard office equipment with proficient knowledge of all Microsoft Office applications with an emphasis on Excel.
Schedule Fulfillment Associates and approve their time
Physical Requirements of the Job: VERY LABOR INTENSIVE. Lifting, standing, walking, sitting, computer work, lots of math and mathematical calculations, step ladder/small 4 ft ladder, packages can be up to 50 pounds and on shelving at or above eye level, work during non-standard hours, perform repetitive hand motions (barcoding/stickering/typing).
Experience with packaging and order fulfillment, inventory tracking, data entry in a manufacturing environment. A candidate seasoned in production and supply chain management preferred. This role will work closely with department leaders and packaging staff collecting, tracking, and recording data. This position is responsible for tracking and follow-up on all sales orders, as well as monitoring and updating inventory records. The ideal candidate will be: capable of deftly prioritizing and executing packaging and fulfillment requests, be detail-oriented, highly organized and proactive while displaying dimensions of adaptability, problem solving, analysis and versatility. The ideal candidate should be a self-starter with a positive attitude, excellent communication skills, enthusiasm, and an eagerness to learn. This position requires maintaining OSHA-compliant standards pertaining to product storage and food safety. This position requires basic math skills, strong ethics/judgement, the ability to establish effective working relationships with a vast array of coworkers, outside clients, and the national sales team.
Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations.
HS Diploma or equivalent
Minimum of 1 year of inventory control experience
Data-based API systems
Ability to multi-task
Experience with Microsoft systems and Microsoft Office software suite, specifically Outlook, Word, and Excel
Required Knowledge and Skills:
Comprehensive understanding of cannabis flower and products
Comprehensive understanding of and adherence to state regulations, company policies and SOPs
Knowledge of marijuana strains, edibles, extracts and other current products on the market
Must be able to take initiative, make decisions and be proactive.
Proficient written and verbal communications skills
Proven efficiency and ability to prioritize and manage time and tasks for self and others
Strong self-management and supervisory management skills
Attention to detail
Precise math skills
Able to multi-task
Able to manage stressful situations and maintain composure
Ability to adapt to changing priorities
Ability to communicate clearly and accurately
Ability to exercise independent judgment
Ability to initiate and follow through on work independently
Ability to train staff
Ability to work in a fast-paced environment
Able to maintain confidentiality
Can delegate appropriately
Desired work ethic includes being detail oriented, highly organized, positive, enthusiastic, and eager to learn.
Knowledge of medical marijuana regulations preferred