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Fulfillment Associate

Fulfillment | Capitol Heights, MD | Full Time

Job Description

About Us:       

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients and customers with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.  

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.  

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale. 

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.   

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job: The Fulfillment Associate will support the accurate delivery of products labeled in accordance with regulations and standard operating procedures (SOPs) 

  • Review sales orders with Fulfillment Manager on a daily and weekly basis 

  • Accurately and efficiently pull physical product from vault space to build orders for delivery 

  • Ensure accurate and complete product labels are printed and affixed before product goes out for delivery 

  • Provide logistical support to multiple grow and processing departments 

  • Perform production duties and provide information, assistance, and troubleshooting to multiple managers in the facility 

  • Assist with internal inquiries from Retail and Sales 

  • Assist Fulfillment Supervisor and Manager with creating manifests, ensuring the internal manifest created matches the external sales order received 

  • Understand and adhere to all applicable regulations and company policies and standard operating procedures 

  • Accurately fill order as noted in the inventory control system 

  • Maintain neat, safe, and sanitary working conditions 

  • Promote a positive, customer-service oriented work environment  

  • Use the seed-to-sale and internal inventory tracking/control system  

  • Check and confirm the daily delivery schedule and load the delivery vehicle 

  • Safely and efficiently deliver products to customers as directed 

  • Clearly and timely communicate any issues which arise during delivery 

  • Accurately and legibly complete daily delivery log 

  • Maintain proper delivery documentation and records and timely return completed manifests  

  • Ensure the delivery vehicle remains in a safe operating condition by ensuring completion of regular vehicle maintenance tasks 

  • Foster a workplace that upholds Holistic Industries’ aim to be the Best Place to Work, Shop, and Invest in Cannabis 

  • Other duties as assigned, or any reasonable request from any member of management 

  • Physical Requirements: While performing the duties of this job, the employee is regularly required to perform grasping, lifting, walking, standing, talking, hearing, seeing, and repetitive motions. May include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones. 

About You


  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.


  • Bachelor’s degree preferred

  • At least two years of relevant work experience in order fulfillment and inventory tracking, preferably in a manufacturing setting

  • At least 1 year of operations administrative duties 

Technological Skills:

  • Proficient in Microsoft Office, specifically Excel

  • Experience with supply chain tracking software

  • Excellent mathematical and reasoning skills 

Required Knowledge and Skills:

  • High-level attention to detail

  • Self-driven and organized

  • Ability to prioritize tasks and meet deadlines with a shifting workload in a fast-paced environment

  • Ability to adapt to changing priorities

  • Ability to communicate clearly and accurately

  • Ability to initiate and follow through on work independently

  • Ability to work collaboratively in a team environment

  • Able to maintain confidentiality

  • Professional demeanor, strong work ethic

  • Strong ethics and sound judgment

  • Eager to learn and enthusiastic

  • Basic computer skills.

  • Able to perform intermediate accounting tasks; addition, subtraction, multiplication, fractions, and weight measures.

  • Must be able to successfully pass internal and external background check