Facility Operations Manager
Operations | Capitol Heights, MD | Full Time
At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners.
We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy.
Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.
Our well-established company is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest.
Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the Job:
This role will be responsible for the oversight and management of day-to-day grow, processing, production facility operations and staff for medical-grade cannabis. Responsible for leading, monitoring, and analyzing current systems and procedures of operations and productions and logistics to ensure effectiveness. Position often acts as a liaison between other company departments, including managers of different areas of the organization.
Calculate and allocate available cannabinoids/high-expense rudiments between products and sales channels
Approve facility schedules
Assess project and resource requirements/allocations
Assist with brand and package design
Assist with wholesale accounts and production of allocated sales orders/commitments
Budget and project needed resources
Compile and submit reports to executive management
Conduct facility tours
Coordinate with security team to ensure security of the staff, facility and products
Determine and enforce quality control standards
Enforce the use of PPE as required
Ensure accuracy of seed-to-sale tracking
Ensure all operational SOP’s are followed as outlined in Holistic Industries Policies and Procedures
Ensure that health and safety regulations are met
Lead facility-level employee relations, including onboarding, scheduling, pay/salary decisions and discipline
Maintain knowledge and understanding of applicable state and federal cannabis laws
Maintain relationships with state officials and lead periodic compliance inspections
Manage internal communications
Manage product allocation for medical and adult use inventories
Manage vendors and vendor contracts
Organize relevant and required training sessions
Oversee all aspects of internal tracking and compliance
Oversee and approve order process and inventory management
Oversee facility maintenance as needed
Oversee production processes
Oversee security key fob system, include internal works and assign and control access
Oversee system implementation, and ensure the right employees are trained on right systems
Oversee transfer of products from production facility to retail/wholesale accounts
Plan and organize production schedules
Set and review budgets and manage costs, in coordination with Director of Facilities
Supervise new equipment purchases or repairs and construction projects in production sectors
Supervise the work of production managers and employees
Support Sales initiatives as directed
Track and measure staff performance.
Train and supervise employees
Train staff on new products
Understand big picture timeline – how Cultivation, Post-Harvest and Process departments coordinate and affect each other
With HR support, recruit high-performance staff and proactively manage organizational structure
Work with licensee agreements and set up workflows for those products
Occasional weekend work or extended work days
Physical Requirements of the Job: VERY LABOR INTENSIVE. Must be able to lift, carry and balance up to 75 pounds (125 pounds with assistance), may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones.
Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check and drug screening – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.
5 to 10 years of progressive management experience in a manufacturing environment
Cannabis experience preferred
Contract negotiation experience
Proficient in Microsoft Office, specifically Excel
Required Knowledge and Skills:
Ability to simultaneously see and address the big picture, as well as the finer details is imperative
Leadership, including delegation and the ability to perform well under pressure
Proven efficiency and ability to prioritize and manage time and task for self and others
Excellent written and verbal communications skills
Highly developed interpersonal and internal customer/vendor relationship management skills
Professional demeanor, strong work ethic,
Able to maintain confidentiality
Ability to work collaboratively in a team environment
Ability to initiate and follow through on work independently
Ability to work in a fast-paced environment
Ability to adapt to changing priorities
Proven problem-solving skills with ability to analyze situations, identify exist or potential problems, and recommend solutions
Strong ethics and sound judgment
Decisive, with ability to exercise independent judgment
Proven ability to develop and maintain a positive team environment
Ability to mentor, train and provide career path guidance to staff