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Facility Operations Manager

Operations | Beaver, WV | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale. 

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

This role is critical to the company’s continued growth and drive toward being the best operational company in the cannabis industry. The Facility Operations Director is fully responsible for the day-to-day operations of one of the company’s grow & processing (GP) facilities. Responsible for leading, monitoring, and analyzing current systems and procedures of operations and productions and logistics to ensure effectiveness.  Position often acts as a liaison between other company departments, including managers of different areas of the organization.

  • Calculate and allocate available cannabinoids/high-expense rudiments between products and sales channels

  • Approve facility schedules

  • Assess project and resource requirements/allocations

  • Assist with brand and package design

  • Assist with wholesale accounts and production of allocated sales orders/commitments

  • Budget and project needed resources

  • Compile and submit reports to executive management

  • Conduct facility tours

  • Coordinate with security team to ensure security of the staff, facility and products

  • Determine and enforce quality control standards

  • Enforce the use of PPE as required

  • Ensure accuracy of seed-to -sale tracking

  • Ensure all operational SOP’s are followed as outlined in Holistic Industries Policies and Procedures

  • Ensure that health and safety regulations are met

  • Lead facility-level employee relations, including onboarding, scheduling, pay/salary decisions and discipline

  • Maintain knowledge and understanding of applicable state and federal cannabis laws

  • Maintain relationships with state officials and lead periodic compliance inspections

  • Manage internal communications

  • Manage product allocation for medical and adult use inventories

  • Manage vendors and vendor contracts

  • Organize relevant and required training sessions

  • Oversee all aspects of internal tracking and compliance

  • Oversee and approve order process and inventory management

  • Oversee facility maintenance as needed

  • Oversee production processes

  • Oversee security key fob system, include internal works and assign and control access

  • Oversee system implementation, and ensure the right employees are trained on right systems

  • Oversee transfer of products from production facility to retail/wholesale accounts

  • Plan and organize production schedules

  • Set and review budgets and manage costs, in coordination with Director of Facilities

  • Supervise new equipment purchases or repairs and construction projects in production sectors

  • Supervise the work of production managers and employees

  • Support Sales initiatives as directed

  • Track and measure staff performance.

  • Train and supervise employee

  • Train staff on new products

  • Understand big picture timeline – how Cultivation, Post-Harvest and Process departments coordinate and affect each other

  • With HR support, recruit high-performance staff and proactively manage organizational structure

  • Work with licensee agreements and set up workflows for those products

  • Occasional weekend work or extended work days

  • Physical Requirements: Must be able to lift, carry and balance up to 75 pounds (125 pounds with assistance), may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones

About You:  


  • Regulations require that incumbent be at least 18 years of age and able to obtain and maintain state marijuana work credentials.


  • Bachelor’s Degree or equivalent work experience, especially in the areas of business management or a similar discipline in the manufacturing, food, pharmaceutical, or consumer packaged goods industries.

  • 5 to 10 years of progressive management experience in a manufacturing environment

  • Prior experience in the cannabis industry highly desirable

Technological Skills 

  • Proficient in Microsoft Office, specifically Word, Outlook, Excel and PowerPoint

  •  Experience with cannabis regulatory seed-to-sale solutions including METRC, MJ Freeway, Leaf Logix, BioTracks, etc., a definite plus

  • Ability to quickly learn and use other software systems such as travel tools, note taking tools, reporting systems, expense reporting applications, issue ticketing management systems, etc.

Required Knowledge and Skills

  • Strong organizational skills, especially with documentation, time management, and resource coordination

  •  Proven efficiency and ability to prioritize and manage time and tasks for self and others

  •  Excellent written and verbal communications skills

  •  Highly developed interpersonal and relationship management skills

  •  Professional demeanor, strong work ethic

  • Able to maintain confidentiality

  • Ability to work collaboratively in a fast-paced, team environment

  • Ability to initiate and follow through on work independently

  • Detail-oriented

  •  Ability to adapt to changing priorities

  •  Proven problem-solving skills with ability to analyze situations, identify exist or potential problems, and recommend solutions

  •  Strong ethics and sound judgment