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Director, Team Member Engagement

Human Resources | Remote | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

The Director, Team Member Engagement position is responsible for aligning business objectives with Team Members and management for all company business units. The position formulates partnerships across the HR function and all business divisions to deliver value-added service to management and Team Members that reflects the business objectives of the organization. The Director, Team Member Engagement maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. The Director, Team Member Engagement is responsible for leading project work to influence and improve our goal of being the best place to work.

Supervisory Responsibilities:

  • This position supervises three field HR Managers and two HR Generalists and serves as a coach and mentor for other positions in the department and the company.

Duties/Responsibilities:

  • Conducts weekly meetings with respective business units.

  • Consults with line management, providing HR guidance when appropriate.

  • Identifies opportunities and builds strategic relationships between HR and other departments to help achieve business goals.

  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.

  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.

  • Maintains in-depth knowledge of legal requirements related to day-to-day management of Team Members, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.

  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

  • Works closely with management and Team Members to improve work relationships, build morale, and increase productivity and retention.

  • Provides HR policy guidance and interpretation.

  • Develops contract terms for new hires, promotions and transfers.

  • Provides guidance and input on business unit restructures, workforce planning and succession planning.

  • Identifies training needs for business units and individual executive coaching needs.

  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

  • Leads project work related to building the best place to work culture, the team member experience, and driving engagement.

  • Executes on DE&I strategies and partners with the Chief Diversity Officer and the Business leaders to ensure successful outcomes.

  • Lead the annual performance review process.

  • Partner with our Talent Acquisition team, Training team, and Benefits team to design and operationalize HR strategies into the day-to-day business operations.

  • Develop and lead a high-functioning team focusing on operational discipline and enhancing the team member experience.

  • Performs other related duties as assigned

  • Physical Requirements of the Job: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

About You:  

General

  • Regulations require that incumbent be at least 21 years of age and able to obtain and maintain state marijuana work credentials.

Education/Experience 

  • Minimum of 8 years of experience resolving complex employee relations issues and serving as an HR partner to the business.

  • Prior supervisory and leadership experience required.

  • Demonstrated previous success in building relationships and influencing without authority.

  • Prior project management experience at the corporate level for the company.

  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and labor relations, engagement, diversity, performance management, and federal and state respective employment laws.

  • Bachelor’s degree preferred.

  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credentials preferred.

Required Knowledge and Skills

  • Excellent supervisory and leadership skills.

  • Excellent verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Excellent organizational skills and attention to detail.

  • Ability to think strategically, anticipate dependencies, and move work forward in a collaborative manner.

  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

  • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.

  • Excellent time management skills with a proven ability to meet deadlines.

  • Ability to get things done, responsive, and demonstrated ability to prioritize progress over perfection.

  • Strong analytical and problem-solving skills.

  • Proficient with Microsoft Office Suite or related software.

  • Ability to travel in the continental U.S. up to 50% of the time.