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Director of Operations

Operations | Los Angeles, CA | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

Cannabis experience is required; must have management-level experience in the cultivation, processing, and/or distribution of medical cannabis. This role will be responsible for the oversight and management of Holistic’s California cannabis distribution, cultivation, processing, kitchen, and laboratory operations. Initially, this role will focus on the setup of the California operations, helping to negotiate with and manage third-party vendors for pre-made and bulk product, ensuring quality control of vendor-supplied products, and partner with senior leadership on the setup of the Holistic California cultivation facility. After the successful setup of the Holistic cultivation facility, the role will transition to also managing Holistic’s California cultivation, processing, and remote kitchen and laboratory operations in Los Angeles. 

  • Set priorities and maintain overall responsibility for CA Operations, while delegating appropriate responsibilities and authority to the CA Operations leadership team. 

  • Overall responsibility for the cultivation, production, processing, and quality control of all Holistic-made products. 

  • Coordinate with company leadership to negotiate and manage the sourcing, supply chain, and quality control for vendor-supplied bulk and pre-made product. 

  • Manage vendors and vendor contracts. 

  • Coordinate support with sales, retail and other customer-facing departments. 

  • Evaluate CA Operations performance by analyzing metrics, operating budget, financial statements, sales and production reports, and other KPIs. 

  • Plan and organize production schedules 

  • Oversee production processes 

  • Oversee and approve order process and inventory management, including transfer of products from production facility to retail/wholesale accounts 

  • Oversee all aspects of internal tracking and compliance; ensure accuracy of seed-to-sale tracking. 

  • Coordinate with security team to ensure security of the staff, facility and products 

  • Maintain and promote safe work practices and procedures; ensure compliance with environmental and OSHA regulations; ensure company policies and operational standards are integrated into day-to-day operations and are adhered to by all personnel. 

  • Drive a culture of compliance with internal/external policies and regulations, all required inspections and audits, and ensure all that required inspections and audits are completed in a timely manner. 

  • Maintain knowledge and understanding of applicable state and federal cannabis laws. 

  • Maintain relationships with state officials and lead periodic compliance inspections. 

  • With HR support, recruit high-performance staff and proactively manage organizational structure 

  • Assist with facility employee relations, including onboarding, scheduling, and employee relations.

  • Physical Requirements of the Job: VERY LABOR INTENSIVE. Must be able to lift, carry and balance up to 75 pounds (125 pounds with assistance), may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones. 

About You:  


  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.


  • Bachelor’s Degree or equivalent work experience 

  • Minimum 7 years’ experience managing product, staff and resources in a large-scale commercial operation at the senior level. 

  • Contract and vendor negotiation experience 

  • Demonstrated ability to achieve objectives in terms of volume, product mix, cost and quality. 

  • Previous commercial cannabis experience preferred.  

Technological Skills:  

  • Proficient in Microsoft Office, specifically Excel 

Required Knowledge and Skills: 

  • Ability to simultaneously see and address the big picture, as well as the finer details is imperative 

  • Leadership, including delegation and the ability to perform well under pressure 

  • Proven efficiency and ability to prioritize and manage time and task for self and others 

  • Excellent written and verbal communications skills  

  • Highly developed interpersonal and internal customer/vendor relationship management skills  

  • Professional demeanor, strong work ethic 

  • Able to maintain confidentiality 

  • Ability to work collaboratively in a team environment 

  • Ability to initiate and follow through on work independently 

  • Ability to work in a fast-paced environment 

  • Detail-oriented 

  • Ability to adapt to changing priorities 

  • Proven problem-solving skills with ability to analyze situations, identify exist or potential problems, and recommend solutions 

  • Sound understanding of the financial principles applicable to effective planning, cost control and budgeting of the crop growth operation. 

  • Strong ethics and sound judgment 

  • Decisive, with ability to exercise independent judgment 

  • Proven ability to develop and maintain a positive team environment 

  • Ability to mentor, train and provide career path guidance to staff