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Community Outreach Manager

Corporate | Virtual Position | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

The purpose of the Manager of Community Outreach Operations is to ensure that the Liberty Cannabis Cares platform delivers a positive net impact in the neighborhoods where Holistic operates. The position will be responsible for ensuring ongoing improvement and execution of operating standards that impact communities, and building and executing local community outreach plans.

  • Discover and understand the needs and specific opportunities in the neighborhoods where we operate and how our operations will impact those neighborhoods. Develop plans, as needed. 

  • Support Director of National Outreach in discussions with local government officials and business leaders 

  • Participate in local town halls, task forces, and other events and community groups to gather feedback on the impact of our operations in communities and opportunities for partnership on community outreach 

  • Drive end-to-end operational standards in line with Community Outreach Playbook for community outreach, conduct audits as required and collaborate with stakeholders to drive operational changes 

  • Consider Holistic Industries’ reputation in neighborhoods where we operate and recommend ways to increase awareness of Liberty Cannabis Cares (LCC). 

  • Work with Public Relations to drive community outreach campaigns 

  • Work with Marketing, Human Resources, and leadership teams to increase engagement in LCC-related initiatives and maintain a culture of responsible corporate citizenship 

  • Actively participate in community/local government events, tracking activities and event recaps 

  • Pioneer new ideas, challenge current thinking, and engage in necessary challenging conversations in order to influence outcomes and meet program goals 

  • As directed by Director of National Outreach, support Holistic Local Community Outreach Associates by assisting in project development, communication, tracking hours, budgeting, and other necessary tasks 

  • Manage Community Outreach contact list in each market 

  • Manage the LCC project and budget tracker 

  • Work with Director of National Outreach to track Community Outreach-related KPI’s and develop new targets/goals 

  • Foster a workplace that upholds Holistic Industries’ aim to be the Best Place to Work, Shop and Invest in Cannabis

  • Other duties as assigned, or any reasonable request from any member of management 

  • Physical Requirements of the Job: While performing the duties of this job, the employee is regularly required to perform reaching, grasping, lifting, walking, standing, talking, hearing, seeing, and repetitive motions. 

    May include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. The employee must occasionally lift up to 50 pounds. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones. 

About You:  

General:

  • Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.

Education/Experience: 

  • A Bachelor’s degree in Business, Supply Chain, Political Science, or a related field is strongly preferred 

  • At least 2 years of community relations, public policy, government affairs, business development, human relations, or public relations experience is required 

  • Cannabis industry experience is strongly preferred 

Required Knowledge and Skills:

  • Excellent written and verbal communications skills  

  • Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, and SharePoint 

  • Professional demeanor, strong work ethic  

  • Excellent professional judgment and capacity to work with a wide variety of community stakeholders with differing needs 

  • Strong aptitude for driving results internally and externally  

  • Project management skills 

  • Able to maintain a high degree of confidentiality 

  • Able to work collaboratively in a team environment 

  • Able to identify, analyze, and solve problems and a proven record of decision-making based on data and insights 

  • Able to compile, validate, and synthesize relevant data from multiple sources, workbooks, and/or spreadsheets 

  • Experience with supply chain and logistics