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Assistant Facility Operations Manager

Operations | Monson, MA | Full Time

Job Description

About Us:

At Holistic Industries we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. As our name suggests, we care for the whole person. Scaling from a seed of inspiration in 2011, Holistic Industries is now one of the largest and fastest growing private MSOs (Multi-State Operators) in the country. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We have one of the most seasoned teams in the industry, a budding "Greenhouse of Brands" and a meaningful model of doing well by doing good. Our company develops and offers a wide range of proprietary strains that increase desired cannabinoids such as CBD. These high CBD strains have become our foundation for growing, packaging, and selling the best cannabis in our markets. We are committed to harvesting and crafting industry-leading strains, consumer brands, and medical-grade products based on the most progressive science in the space. Holistic Industries has a unique model and approach that enables it to win licenses, scale operations and introduce national brands successfully in highly regulated markets. The company has proven to be responsible stewards of capital since its inception by sourcing licenses on merit rather than simply acquiring them on the open market. A "GREENHOUSE OF BRANDS" beginning with our flagship retail and wholesale brand, Liberty Cannabis, we continue to prove our ability to launch new brands from scratch and attract noteworthy partners. 

We are deeply and actively committed to the communities we serve; our efforts under Liberty Cannabis Cares are focused on four pillars: Social Equity, Diversity, Community, and Cannabis Literacy. 

Our team includes the nation’s most knowledgeable experts in cultivation and medical dispensing, along with professionals who are top of their fields in medical professions, security, agriculture, real estate, and the legal distribution of other highly controlled substances. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products and retail experience at scale.

Our well-established company is growing rapidly and adding to our team of professionals and specialists.  Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work, shop, and invest. 

Holistic Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Job:

This role will support the Facility Operations Manager in the supervision and management of day-to-day grow, processing, production facility operations and staff for medical-grade cannabis. As directed, responsible for supporting, monitoring, and analyzing current systems and procedures of operations and productions and logistics to ensure effectiveness. Position may act as a liaison between other company departments.

  • Assist the Facility Operations Manager with production processes, internal tracking and compliance, order process and inventory management, and enforcing product quality control standards

  • Compile and submit reports as requested

  • Train and supervise employees as directed

  • With HR support, help recruit high-performance staff and proactively manage organizational structure

  • Ensure accuracy of seed-to-sale tracking

  • Ensure all operational SOP’s are followed as outlined in Holistic Industries Policies and Procedures

  • Maintain knowledge and understanding of applicable state and federal cannabis laws

  • Assist with setting and reviewing budgets and managing costs, in coordination with the Facility Operations Manager

  • Support facility-level employee relations, including onboarding, scheduling, and discipline

  • Support internal communications

  • Track and help measure staff performance.

  • Organize relevant and required training sessions as directed

  • Train staff on new products

  • Support system implementation, and ensure the right employees are trained on right systems

  • Calculate and allocate available cannabinoids/high-expense rudiments between products and sales channels

  • Support product allocation for medical and adult use inventories

  • Interface with vendors and help with vendor contracts as requested

  • Support transfer of products from production facility to retail/wholesale accounts

  • Support Sales initiatives as directed

  • Understand big picture timeline – how Cultivation, Post-Harvest and Process departments coordinate and affect each other

  • Support facility maintenance as needed

  • Supervise new equipment purchases or repairs and construction projects in production sectors

  • Coordinate with security team to ensure security of the staff, facility and products

  • Support security key fob system, include internal works and assign and control access

  • Enforce the use of PPE as required

  • Ensure that health and safety regulations are met

  • Occasional weekend work or extended workdays

PHYSICAL DEMANDS: VERY LABOR INTENSIVE. Must be able to lift, carry and balance up to 75 pounds (125 pounds with assistance), may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching. Ability to tolerate moderate to loud exposure to noise level. Exposure to long periods of bright lights. Long periods of prolonged use of office equipment including computers and phones. 

About You:  


  • Bachelor’s Degree

  • 3+years of progressive management experience in a manufacturing environment

  • Cannabis experience preferred

Technological Skills: 

  • Proficient in Microsoft Office, specifically Excel

Required Knowledge and Skills:

  • Leadership, including delegation and the ability to perform well under pressure

  • Proven efficiency and ability to prioritize and manage time and task for self and others

  • Excellent written and verbal communications skills

  • Highly developed interpersonal and internal customer/vendor relationship management skills

  • Professional demeanor, strong work ethic

  • Able to maintain confidentiality

  • Ability to work collaboratively in a team environment

  • Ability to initiate and follow through on work independently

  • Ability to work in a fast-paced environment

  • Detail-oriented

  • Ability to adapt to changing priorities

  • Proven problem-solving skills with ability to analyze situations, identify exist or potential problems, and recommend solutions

  • Strong ethics and sound judgment

  • Decisive, with ability to exercise independent judgment

  • Proven ability to develop and maintain a positive team environment

  • Ability to mentor, train and provide career path guidance to staff