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Senior Curriculum Manager

Marketing | Houston, TX | Full Time

Job Description

Job Summary:

We are seeking an experienced Curriculum Manager to manage and design projects for training development initiatives, monitor progress, and document and execute processes for content maintenance, auditing, localization, and translation. This role has a critical responsibility in ensuring that projects are delivered in a timely way and with a high bar for quality, and that the curriculum content stays fresh and relevant for a global audience. You will work with a team of training specialists to assist in planning, designing, and evaluating content using multiple modalities including online, instructor-led, and virtual training.

Responsibilities:

  • Enjoy working in a fast-paced environment to deliver learning experiences with rapidly changing technologies.

  • Design and implement methodologies, policies, and procedures.

  • Have strong project management and communication skills so that stakeholders, teammates and leadership understand timelines and milestones.

  • Have prior experience in curriculum management, instructional design, and adult learning.

  • Work closely with employees of all levels who will act as subject matter experts (SMEs) to design, develop, and maintain curricula for Highradians and Partners.

  • Be comfortable working autonomously to analyze program needs and manage curriculum projects.

  • Collaborate with product, sales, support, marketing, customer value, HR, and training teams to seek to understand our employees and partners needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery of the right content at the right time.

  • Actively look for ways to improve process efficiencies and effectiveness.

  • Partner with the Learning Services team to ensure efficient development of engaging training content in multiple formats and modalities .

  • Manage the production, editing, and instructional design of all courses .

  • Define and execute a content development strategy for multiple modalities, products and specific audiences.

  • Develop the vision and roadmap over multiple quarters of curriculum evolution, release and cadence .

  • Research new training techniques and work with teams to make enhancements to existing training programs through industry involvement and engagement.

  • Develop reporting structure (Build Plan) for stakeholders to show development timelines, dependencies, and risk/mitigations.

  • Consistently monitor and implement feedback on materials and improvement to courses.

Requirements:

  • Bachelor's degree or equivalent technical industry work experience (5+ years').

  • 5+ years of experience leading a curriculum development team and function within a SaaS business that is focused on delivering exceptional customer experiences

  • Outstanding collaboration and decision-making capability

  • Excellent leadership, analytical, quantitative reasoning, problem-solving, creativity and strategic skills

  • Proven results through data-driven monitoring and reporting

  • Exceptional program and project management skills across multiple projects at a time

  • Ability to travel domestically and internationally up to 10-20% of the time

  • Excellent presence with effective verbal and written communication skills for interacting and collaborating with clients, vendors, staff, and internal business partners

  • Proven track record of managing multi-faceted projects with the ability to drive through completion.

About Us:

HighRadius is a leading Software-as-a-Service (SaaS) company in the Accounts Receivables space. The HighRadius Integrated Receivables platform optimizes cash flow through the automation of receivables and payments process across cash application, credit, collections, deductions, electronic billing and payment processing.

We at HighRadius firmly believe that a product is only as good as the people behind it.  Whether it's product development, customer support, sales or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds.

If you want to channel your ambition and drive for success, you belong with HighRadius! Check out our company’s website to learn more about our fun culture, great benefits, read customer and employee testimonials, and more!

Attention Colorado Job Seekers:

The estimated salary range for this role will be $85,000 - $115,000, with a bonus potential of $10,000 - $15,000.  This position can be done remotely and once you apply, a member of our recruiting team will be in contact with more details upon qualifying you for the position.