Security Systems Operations Lead – Full-Time

HighCom Security Services, Inc. – Oakland, CA

$35–$40/hr. | Monday–Friday, 8:30 AM – 4:30 PM

About Us

HighCom Security Services, Inc. is a premier security services firm based in the San Francisco Bay Area. We specialize in providing elite personal protective services, security systems, consulting, and training to corporations, government agencies, private organizations, and high-profile individuals.
At HighCom, we prioritize the success of our team and clients alike. We believe our growth is driven by the top-quality professionals we hire, and we are currently seeking a proactive, detail-driven Operations Lead to join our expanding Security Systems team.

What You Will Do:

Scheduling & Administrative Support

· Schedule Security Systems installations, appointments, and internal team meetings

· Coordinate project training and department events

· Maintain and update the Security Systems job schedule, ensure adequate staffing coverage

· Provide administrative and client-facing support

· Update and maintain accurate data in our CRM

· Prepare materials and track follow-ups from meetings

Procurement & Inventory Coordination

· Create and process purchase orders and sales quotes

· Match and reconcile purchase orders with vendor invoices and deliveries

· Track and resolve discrepancies in materials or shipments

· Maintain accurate records of inventory and supply chain activity

Project Coordination

· Support Directors and Project Managers with daily operations

· Monitor project tasks, deadlines, deliveries, and expenses

· Set up new Alarm System clients and maintain system records

· Ensure job documentation is completed and submitted accurately and on time

Billing & Technical Support

· Assist with client billing, invoicing, and reconciliation tasks

· Support Alarm System permitting and compliance documentation

· Provide light technical coordination and support

Qualifications

· High school diploma or equivalent required; Associate degree or higher preferred

· Excellent communication skills (written and verbal)

· Strong attention to detail and ability to multitask effectively

· Proficient in Microsoft Office; Microsoft Dynamics CRM is a plus

· Customer service focused, with the ability to interact professionally with customers and vendors

· Experience in low-voltage, construction, or alarm system industries is strongly preferred

· Familiarity with alarm system permitting processes is a plus

· Valid driver’s license required

Why Join HighCom

· Join a fast-growing, mission-driven company

· Work in a collaborative, high-performance environment

· Access to professional growth and advancement opportunities

· Contribute to impactful security operations that protect people and assets

Compensation & Benefits

Full-Time Position | Monday–Friday, 8:30 AM – 4:30 PM

Competitive hourly rate: $35–$40/hr

Comprehensive benefits package including:

· Medical insurance

· 401(k)

· Paid vacation and sick leave

Contact Us

Please visit our website at: www.highcomsecurityservices.com

Or call us at: (510) 893-7600

Equal Employment Opportunity

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. In accordance with applicable law, the Company prohibits discrimination based on race, color, gender, religion, creed, sex, pregnancy, marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic characteristics, veteran status, sexual orientation or any other class protected by federal, state or local laws. All such discrimination is unlawful.