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Dispensary Lead Herbologist (Key Holder)

Dispensary | Westminster, MD | Full Time

Job Description

Company Overview

Herbology is an inviting family of hometown cannabis dispensaries where passionate Herbologists connect customers to the most trusted and effective cannabis products for their lifestyle. We offer a curated selection of high-quality products, personalized service, and a warm, welcoming vibe that invites people to stay longer and return often. In addition to selling trusted products, we host a wide range of wellness and educational events to help our customers live a safe, healthy lifestyle. We’re always looking for new talent to join our team and to move our growing industry forward.

Role Overview

We are looking for a customer service-oriented and driven candidate to join one of our many Herbology dispensaries. The ideal candidate will strive to make great product recommendations and provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role.

The Dispensary Lead Herbologist (Key Holder) will help manage and execute on all aspects of day to day operations, including leading personnel, establish strong customer relations, inventory control and handle the daily ebb and flow of all store related matters while adhering to strict state guidelines and regulations. You will communicate effectively with all levels of the organization to implement and maintain deals, protocols, policies, and procedures in accordance with company standards

Role Responsibilities

  • Learn the ins and outs of the point of sale system
  • Review and assist in receiving deliveries with diligence and accuracy and in accordance with company and state regulations
  • Assist in creating the effective organization and information gathering for all inventory regarding special patient orders, employee patient samples, and weekly deals
  • Track various sales metrics on a daily, weekly and monthly basis
  • Assist with training of staff according to company guidelines
  • Assist in conducting nightly and monthly inventory audits in accordance with company and state guidelines to ensure there is no diversion of inventory, and effectively respond to discrepancies
  • Prepare and effectively lead state inspectors through unannounced inspections
  • Assist team with maintaining necessary documents: delivery and inventory manifests, nightly and monthly inventory counts, necessary employee, and patient/customer information, log books, inventory adjustments, and destruction reports

Role Requirements

  • Experience working in a retail management position preferred.
  • Strong communication and customer service skills
  • Ability to acquire a state credential by passing required background check and any other requirement listed.
  • Must be at least 21 years of age.
  • Proven organizational skills.
  • Ability to effectively communicate with staff members and managers.
  • Efficacy with technology and point of sale systems.
  • A fundamental understanding of cannabinoids and their effects on the body is preferred.
  • A passion for cannabis that is translatable to a diverse group of ages, ethnicities and professionals
  • Working knowledge of inventory and sales reports

 

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

At Herbology we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Besides dispensing medicine, we also provide a wide range of holistic services designed to help patients maintain a healthy lifestyle, reduce stress and manage pain, such as yoga and therapeutic massage.

Herbology provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.