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Night Auditor - Thurs. - Sat. (30 hours/wk)

Night Auditor | Charlotte, NC | Full Time and Part Time

Job Description

-The night audit position will require the candidate to work 3 to 4 days per week, 10 hours per shift totaling 30 to 40 hours per week and primarily Thursday, Friday, and Saturday nights. 

-Please do not contact hotel directly. We will review your application once it is received and contact your if your experience qualifies for the position.

 

About Us:

The Hampton Inn Charlotte Uptown is a Hilton property located in the the Charlotte center city area right beside the Nascar Hall of Fame.  Due to the fact that we are a very busy hotel, we search for the best candidates to add to our staff who can greet and welcome our many guests with a warming smile and a great personality.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

DUTIES & FUNCTIONS


Fundamental Requirements

-Must be able to work with and understand financial
information and data, and basic arithmetic functions.
-Must be willing to cross train in other accounting or
hotel-related areas.

-Must be able to prioritize job functions in order to
meet deadlines.
-Perform guest services functions as required (i.e.
check guests in/out, take reservations, we-up calls,
etc.).
-Audit and reconcile financial and statistical reports.
-Prepare and distribute necessary daily reports as
required according to hotel
standards.
-Prepare and distribute month-end reports.
-Audit and reconcile all Front Desk cashier's work.
-Audit, reconcile, consolidate, and transmit all credit
cards on a timely basis.
-Prioritize job functions in order to meet deadlines.
-Ensure accuracy of all numbers reported including
statistics.
-Input and update financial information into corporate
communications network.
-Perform daily, weekly, monthly and annual data
processing system functions as required.
-Keep management abreast of any unusual operational or
financial events and/or deviations of policies or
procedures.
-Ensure overall guest satisfaction.
-Respond to governmental inquiries upon receipt.
-Handle guest requests.

Job Requirements

Education & Experience:

-High School diploma

-Equivalent and/or one year of
progressive experience in a hotel or related field
required.

-Computer knowledge/skills required.


Physical requirements:

-Flexible and long hours sometimes required.
-Sedentary work

-Exerting up to 10 pounds of force
occasionally, and/or a negligible amount of force
frequently or constantly to lift, carry, push, pull or
otherwise move objects.
-Late/Overnight shift.

General Requirements:

-Maintain a warm and friendly demeanor at all times.
-Must be able to effectively communicate both verbally
and written, with all level of employees and guests in
an attentive, friendly, courteous and service oriented
manner.
-Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental
functions to meet deadlines.
-Approach all encounters with guests and employees in
an attentive, friendly, courteous and service-oriented
manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance as required by scheduling,
which will vary according to the needs of the hotel.
-Maintain high standards of personal appearance and
grooming, which includes wearing the proper uniform and
nametag.
-Comply with standards and regulations
to encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify
problem areas and assist in implementing solutions.
-Must be effective in handling problems, including
anticipating, preventing, identifying and solving
problems as necessary.
-Must be able to understand and apply complex
information, data, etc. from various sources to meet
appropriate objectives.
-Must be able to cross-train in other hotel related
areas.
-Must be able to maintain confidentiality of
information.
-Must be able to show initiative, including
anticipating guest or operational needs.
-Perform other duties as requested by management.