Night Auditor - Thurs. - Sat. (30 hours/wk)
Night Auditor | Charlotte, NC | Full Time and Part Time
-The night audit position will require the candidate to work 3 to 4 days per week, 10 hours per shift totaling 30 to 40 hours per week and primarily Thursday, Friday, and Saturday nights.
-Please do not contact hotel directly. We will review your application once it is received and contact your if your experience qualifies for the position.
The Hampton Inn Charlotte Uptown is a Hilton property located in the the Charlotte center city area right beside the Nascar Hall of Fame. Due to the fact that we are a very busy hotel, we search for the best candidates to add to our staff who can greet and welcome our many guests with a warming smile and a great personality.
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
DUTIES & FUNCTIONS
-Must be able to work with and understand financial
information and data, and basic arithmetic functions.
-Must be willing to cross train in other accounting or
-Must be able to prioritize job functions in order to
-Perform guest services functions as required (i.e.
check guests in/out, take reservations, we-up calls,
-Audit and reconcile financial and statistical reports.
-Prepare and distribute necessary daily reports as
required according to hotel
-Prepare and distribute month-end reports.
-Audit and reconcile all Front Desk cashier's work.
-Audit, reconcile, consolidate, and transmit all credit
cards on a timely basis.
-Prioritize job functions in order to meet deadlines.
-Ensure accuracy of all numbers reported including
-Input and update financial information into corporate
-Perform daily, weekly, monthly and annual data
processing system functions as required.
-Keep management abreast of any unusual operational or
financial events and/or deviations of policies or
-Ensure overall guest satisfaction.
-Respond to governmental inquiries upon receipt.
-Handle guest requests.
Education & Experience:
-High School diploma
-Equivalent and/or one year of
progressive experience in a hotel or related field
-Computer knowledge/skills required.
-Flexible and long hours sometimes required.
-Exerting up to 10 pounds of force
occasionally, and/or a negligible amount of force
frequently or constantly to lift, carry, push, pull or
otherwise move objects.
-Maintain a warm and friendly demeanor at all times.
-Must be able to effectively communicate both verbally
and written, with all level of employees and guests in
an attentive, friendly, courteous and service oriented
-Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental
functions to meet deadlines.
-Approach all encounters with guests and employees in
an attentive, friendly, courteous and service-oriented
-Attend all hotel required meetings and trainings.
-Maintain regular attendance as required by scheduling,
which will vary according to the needs of the hotel.
-Maintain high standards of personal appearance and
grooming, which includes wearing the proper uniform and
-Comply with standards and regulations
to encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify
problem areas and assist in implementing solutions.
-Must be effective in handling problems, including
anticipating, preventing, identifying and solving
problems as necessary.
-Must be able to understand and apply complex
information, data, etc. from various sources to meet
-Must be able to cross-train in other hotel related
-Must be able to maintain confidentiality of
-Must be able to show initiative, including
anticipating guest or operational needs.
-Perform other duties as requested by management.