Patrol officer Job Description(Stockton)

Essential Duties & Responsibilities

* Conduct scheduled vehicle patrols of multiple assigned client locations throughout Stockton.

* Perform foot patrols of commercial, industrial, residential, construction, and retail properties as assigned.

* Inspect buildings, doors, windows, gates, fences, and perimeter security.

* Unlock and secure facilities according to client schedules and post orders.

* Respond to alarm activations, patrol requests, and service calls.

* Complete scheduled property inspections and site checks.

* Monitor parking lots, loading areas, common areas, and exterior grounds.

* Observe and report suspicious activity, trespassing, vandalism, theft, unauthorized access, and property damage.

* Identify and report hazards including broken lighting, water leaks, damaged fencing, unsecured doors, graffiti, and unsafe conditions.

* Maintain accurate Daily Activity Reports (DARs), Incident Reports, and Patrol Logs.

* Submit photographs and activity updates using approved company reporting systems.

* Utilize mobile patrol software, GPS tracking, and company communication platforms.

* Maintain regular communication with Hammer Head Security Dispatch throughout the shift.

* Respond promptly to Dispatch safety checks, calls for service, and emergency requests.

* Maintain a professional and highly visible security presence at every assigned property.

* Operate company patrol vehicles safely and in accordance with all traffic laws and company policies.

* Complete pre-trip and post-trip vehicle inspections before and after each shift.

* Keep assigned patrol vehicles clean, fueled, organized, and ready for service.

* Assist law enforcement, fire personnel, emergency medical responders, property managers, and client representatives when requested.

## Patrol Responsibilities

* Patrol multiple client locations during each shift.

* Conduct interior and exterior building inspections when authorized.

* Check for unsecured doors, windows, gates, and access points.

* Verify lighting, fencing, alarms, and security equipment are functioning properly.

* Monitor parking lots for suspicious vehicles and unauthorized activity.

* Complete all required patrol checkpoints within scheduled timeframes.

* Respond to after-hours property checks and special patrol assignments.

## Crime Prevention & Emergency Response

* Prioritize officer safety during all incidents.

* Observe and report crimes in progress including theft, burglary, vandalism, trespassing, vehicle burglaries, suspicious activity, and property damage.

* Immediately relocate to a safe position whenever conditions become unsafe.

* Contact 911 immediately during criminal activity, fires, medical emergencies, or life-threatening situations.

* Provide emergency dispatchers with accurate location information, suspect descriptions, vehicle information, and incident details.

* Notify Hammer Head Security Dispatch and Management immediately following emergency notifications.

* Never pursue, detain, or physically confront suspects.

* Follow Hammer Head Security's Observe and Report policy at all times.

* Prepare detailed Incident Reports documenting observations, actions taken, witness information, photographs, and final outcomes.

## Customer Service Responsibilities

* Provide professional customer service to clients, tenants, employees, visitors, vendors, and the public.

* Respond courteously to questions and requests for assistance.

* Maintain a calm and professional demeanor during difficult situations.

* Report client concerns and maintenance issues promptly.

* Represent Hammer Head Security with integrity, professionalism, and accountability.

## Minimum Qualifications

* Valid California BSIS Guard Card (Required).

* Valid California Driver License with a clean driving record.

* Previous mobile patrol or security experience preferred.

* Ability to safely operate a patrol vehicle during day, evening, and overnight shifts.

* Strong observation, decision-making, and problem-solving skills.

* Excellent verbal and written communication skills.

* Ability to prepare accurate Daily Activity Reports and Incident Reports.

* Professional appearance and excellent customer service skills.

* Ability to work independently with minimal supervision.

* Ability to walk, stand, drive, climb stairs, and patrol for extended periods.

* Ability to operate smartphones, GPS systems, mobile reporting applications, and company communication platforms.

* Ability to remain calm and respond effectively during emergencies.

* Reliable transportation and dependable attendance required.

## Schedule

*Full-Time and Part-Time Opportunities Available*

Shifts may include:

* Swing Shift

* Wednesday-Saturday

* Weekends

* Holidays

* Overtime opportunities based on operational needs

Schedules vary depending on assigned patrol routes and client requirements.

## Work Environment

* Multiple client properties throughout Stockton and surrounding areas.

* Vehicle and foot patrol assignments.

* Commercial, industrial, residential, retail, office, warehouse, and construction environments.

* Frequent driving, walking, standing, stair climbing, and exterior inspections.

* Exposure to varying weather conditions, uneven terrain, and outdoor environments.

* Regular interaction with clients, tenants, contractors, visitors, emergency responders, and law enforcement.

* Daily use of mobile reporting applications, GPS systems, digital photography, Daily Activity Reports, Incident Reports, and company communication platforms.

## Benefits

* Competitive pay.

* Health benefits (where applicable).

* Company patrol vehicle provided during assigned shifts.

* Paid training.

* Stable work environment.

* Opportunities for advancement.

* Ongoing professional development.

* Support from Management, Dispatch, and Operations teams.