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Project Manager

Customer Experience | Miami, FL | Full Time

Job Description

We are seeking a project manager to join our growing company. As a project manager, you will manage multiple projects simultaneously on the Operations team and ensure that all deadlines are met.

YOUR LIFE AT HAKU


Our state of the art, stunning offices overlooking Biscayne Bay in Miami are home to a diverse, thoughtful, and dynamic group of passionate professionals. We love solving challenges, fostering strong relationships with our customers, creating innovative technology, and winning together as a team - we think you'll love it too.

As a Team Member, You'll Be Eligible To Benefit From:

  • Flexible PTO + paid holidays
  • Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance)
  • 401k with employer matching (after 90 days)

  • Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year)
  • Professional Development Reimbursement (after 6 months)
  • Monthly credit towards wellness activities (gym, meal plans, mental health costs)
  • Free access to wellness subscriptions, mental health and financial planning platforms
  • Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot
  • Company-paid parking in the heart of Brickell
  • State-of-the-art Apple computer and accessories
  • Wellness activities, happy hours, and company-wide fun events
  • Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more

WHAT YOU’LL DO

  • Manage and coordinate multiple projects to ensure they are completed on time

  • Organize and plan project tasks and schedules

  • Communicate project status to stakeholders and key project participants

  • Stay aware of company goals and strategies to ensure projects align with business priorities

  • Facilitate and encourage collaboration across departments to ensure projects are completed successfully

  • Delegate work to team members based on skills and expertise

  • Optimize project deliverables and schedule

  • Create presentations and reports to communicate project status

  • Help us document and create processes, analyze data and help the team create reports and dashboards for external and internal stakeholders


WHO YOU ARE

  • 2-3 years of project management experience required

  • Proven ability to learn quickly, utilize new software, and adapt to internal processes.

  • SAAS implementation experience is a plus

  • PMP Certification is required

  • Industrial Engineering degree or equivalent preferred

  • Green Belt or any Six Sigma certification preferred

  • Excellent communication skills and attention to detail

  • You thrive under ambiguity and are able to apply critical thinking to new unsolved questions

  • You take a problem-solving approach to everything and know how to put your business judgment and strategic thinking to work in a fast-paced field


MORE ABOUT HAKU

haku is a state-of-the-art technology platform that powers world-renowned events. Our SaaS product equips event organizers of all sizes with an impactful business platform that enables them to plan, organize, promote, and execute their events. The bulk of our customers make up the enterprise tier of our market and include organizations like the Marine Corps Marathon, runDisney, The Philadelphia Eagles, the Bank of America Chicago Marathon, the Big Sur Marathon, Team in Training, Lexus Corporate Run, and many more.

We’re proud to be a minority-owned business and an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our vision as an employer is to establish a work environment where everyone is welcome, and anyone has the right to succeed

For more information about our company, please visit our website at www.hakuapp.com/careers

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