Product UX Designer

As the UX Designer you will head up the task of ensuring a seamless experience for our ecosystem, designing and delivering world-class innovative products. You will use your strong analytical skills and experience to guide the strategy, design, and implementation of complex solutions. You’ll collaborate with the Product and Engineering teams to sort through the requirements and discovery process, translate this into what works for both the business and the users, and then figure out how to make it useful and beautiful.

YOUR LIFE AT HAKU


Our state-of-the-art, stunning offices overlooking Biscayne Bay in Miami are home to a diverse, thoughtful, and dynamic group of passionate professionals. We love solving challenges, fostering strong relationships with our customers, creating innovative technology, and winning together as a team - we think you'll love it too.

As a Team Member, You'll Be Eligible To Benefit From:

• Flexible PTO + paid holidays
• Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance)
• 401k with employer matching (after 90 days)
• Hybrid work model
• Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year)
• Professional Development Reimbursement (after 6 months)
• Monthly credit towards wellness activities (gym, meal plans, mental health costs)
• Free access to wellness subscriptions, mental health and financial planning platforms
• Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot
• Company-paid parking in the heart of Brickell
• State-of-the-art Apple computer and accessories
• Wellness activities, happy hours, and company-wide fun events
• Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more

WHAT YOU’LL DO

• Lead design, working on products and workflows that improve experiences, revenue generating opportunities, and operational efficiency of our users.

• Ability to manage and own multiple projects concurrently.

• Own and define UX strategy accounting for products and modules across verticals, ensuring the strategy aligns to larger company goals and objectives.

• Partner with product and engineering leadership to oversee the user experience of our products from conception to launch.

• We are a small team so you will act as a player-coach, jumping in to help with design when needed based on company priorities.

• Improve what already exists and formalize a user researching and testing strategy

• Take the lead on defining how haku’s design system should evolve and scale to fit the needs of the team.

• Provide feedback to your design team and ensure the team is receiving feedback from the product, engineering and customer experience teams.

WHO YOU ARE

• 3-5 years experience as a Product Designer, UX designer, or similar role.

• A design portfolio highlighting strong problem solving, interaction and visual design skills.

• Experience with running and synthesizing UX research

• Experience in the design review cycle process, and in achieving stakeholder consensus.

• Experience shipping responsive web and native app experiences.

• Experience in designing for B2B enterprise technology platforms

MORE ABOUT HAKU

haku is one of the leading technology platforms serving two distinct markets: mass participation endurance event organizers and nonprofit organizations. We power the technology behind some of the world's most recognized races, fundraising campaigns, and community events, helping our customers deliver exceptional participant and donor experiences while driving growth and operational excellence.
Our customers use haku to manage the entire lifecycle of their events and fundraising programs—from registration, fundraising, and ticketing to CRM, communications, event operations, payments, and analytics—all within one connected platform.
Trusted by global brands, iconic endurance events, and leading nonprofit organizations, haku powers customers such as runDisney, New York Road Runners (the organization behind the TCS New York City Marathon), the Vienna City Marathon, the Stockholm Marathon, the Philadelphia Eagles Autism Foundation, the Lowe's Foundation, and hundreds of others across North America, Europe, the Middle East, and APAC.
As a minority-owned company and equal opportunity employer, we're committed to building an inclusive workplace where diverse perspectives are valued, innovation thrives, and every team member has the opportunity to make a meaningful impact. We're building a team that thrives on solving complex challenges, delivering exceptional customer experiences, and helping our customers make a lasting impact in the communities they serve.

To learn more about haku, visit www.hakuapp.com.

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