Product Manager

At haku, we believe that great people build great products. As a Product Manager, you'll play a critical role in driving the integration of engineering, user experience, and customer needs to deliver best-in-class solutions that delight and empower users. We are looking for a self-starter with strong business acumen, proven experience designing and implementing large-scale software projects, and an insatiable curiosity for innovation.

The ideal candidate is a "student of the game" — someone who continuously looks outside to different industry for new trends and ideas, challenges the status quo, and strives to design solutions that are simple, elegant, and highly functional.

YOUR LIFE AT HAKU

Our state-of-the-art, stunning office overlooking Biscayne Bay in Miami are home to a diverse, thoughtful, and dynamic group of passionate professionals. We love solving challenges, fostering strong relationships with our customers, creating innovative technology, and winning together as a team - we think you'll love it too.

We offer compensation packages that consist of competitive salaries and benefits. As a Team Member, You'll Be Eligible To Benefit From:

• Flexible PTO + paid holidays

• Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance)

• 401k with employer matching (after 90 days)

• Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year)

• Professional Development Reimbursement (after 6 months)

• Monthly credit towards wellness activities (gym, meal plans, mental health costs)

• Free access to wellness subscriptions, mental health and financial planning platforms

• Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot

• Company-paid parking in the heart of Brickell

• State-of-the-art Apple computer and accessories

• Wellness activities, happy hours, and company-wide fun events

• Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more

WHO YOU ARE

Basic Qualifications

• 4+ years of relevant experience in a product management role, preferably within an enterprise SaaS company or a technology-enabling software company
• Bachelor’s degree required; business, engineering, or technical majors preferred
• Demonstrated success in defining, launching, and iterating excellent software products
• A strategic thinker who dreams big but knows how to execute practically
• A creative problem solver who approaches challenges with a solutions-first mindset
• Strong organizational skills to manage complex initiatives involving multiple stakeholders
• Exceptional communication skills tailored to different audiences and contexts
• Proven ability to influence cross-functional teams without direct authority
• Thrives in a fast-paced environment and embraces learning and iteration
• A proactive, forward-thinking attitude with a strong sense of ownership

A plus:

• SCRUM certification
• Experience working on e-commerce or AI-powered solutions

WHAT YOU'LL DO

• Collaborate closely with the product team to develop and maintain the product roadmap
• Craft comprehensive PRDs, user stories with clear, detailed acceptance criteria to guide development
• Analyze existing product functionality to proactively identify usability gaps and improvement opportunities
• Work with engineering teams to manage and support product launches
• Become a product expert and help train internal teams while demoing new features
• Manage expectations and timelines for both internal and external stakeholders
• Lead special projects, ensuring deliverables stay on track across teams and business units
• Facilitate effective collaboration between leadership, product design, business, and technical teams
• Identify and address risks or challenges uncovered during development and implementation
• Constantly look outward for best practices, new ideas, and innovations that could elevate haku’s products

MORE ABOUT HAKU

haku is a state-of-the-art technology platform that powers world-renowned events. Our SaaS product equips event organizers of all sizes with an impactful business platform that enables them to plan, organize, promote, and execute their events. The bulk of our customers make up the enterprise tier of our market and include organizations like the Marine Corps Marathon, runDisney, The Philadelphia Eagles, the Bank of America Chicago Marathon, the Big Sur Marathon, NYRR, Lexus Corporate Run, and many more.

We’re proud to be a minority owned-business and equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our vision as an employer is to establish a work environment where everyone is welcomed, and anyone has the right to succeed

For more information about our company, please visit our website at www.hakuapp.com/careers