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Inbound Sales Development Representative (SDR)

Sales and Marketing | San Francisco, CA | Full Time

Job Description


As an Inbound Sales Development Representative (SDR) at Guidebook, you will play a key role in building our sales pipeline in order to support our rapidly growing business. As a junior member of the team, you will coordinate closely with our sales organization to support research and prospecting activities for new accounts to secure a steady flow of new qualified opportunities. The SDR very often has the first (and therefore the most important) opportunity to make a positive impression on a prospect, so you will be responsible starting an experience that will set the stage for effective sales follow-up. A successful candidate will be a self-starter, with high energy, positive phone presence, have a team player mentality, and is willing to take coaching advice and apply it immediately. Familiarity with the mobile space and a proven track record of effective, credible lead follow-up and sales development at multiple levels within an organization are definitely pluses.


  • Methodically source, prospect, educate and qualify new prospects via phone and email to create sales-ready opportunities
  • Research accounts to understand need, enable effective follow-up and generate interest
  • Become a credible resource and develop trusted relationships with prospects
  • Collaborate with marketing to support successful outbound campaigns
  • Team closely with sales reps to research, nurture and penetrate new and target accounts
  • Disseminate opportunities to the sales team, educating rep as necessary about the opportunity
  • Successfully manage and overcome prospect objections
  • Track any and all prospecting and lead management activities in
  • Proactively look for opportunities to improve, optimize end-to-end lead management and other sales and marketing activities
  • Consistently achieve qualified opportunity quotas to ensure revenue objectives


  • Minimum of 1-year experience in an office setting
  • Direct experience as a front-line user in a plus
  • Superior pre-call planning, opportunity qualification and objection handling skills
  • Solid communication skills – both verbal and written
  • Positive and energetic phone skills, excellent listening skills
  • Strong analytical thinker, someone who is a quick and eager learner
  • Outstanding attention to detail with superior time management skills
  • Passion for testing, measuring and improving outreach and follow-up effectiveness
  • Ability to work in a fast-paced, startup environment
  • Knowledge in social selling

Other Characteristics of the Ideal Candidate

  • Hands on problem solver but also very coachable
  • Self-motivated, independent worker
  • High energy, team player 
  • Loves meritocracies
  • Possesses a Zen-like calm
  • Knows the answers… or at least knows the questions
  • Entrepreneurial
  • Competitive
  • Most importantly… a sense of humor


  • 100% paid benefits: medical, dental, and vision
  • Unlimited vacation time!
  • Stock options
  • Awesome company retreats, aka Guidetrips to places like Tahoe and Yosemite!
  • Make your workstation yours: Desk customization (fancy hydraulic standing desks; docks/stands; keyboards; whatever else you need to be productive)
  • Fully stocked kitchens with every snack and drink your heart desires
  • Fancy, Free lunches twice a week through
  • Transportation Benefits: Clipper Card tax benefit program and a free Caltrain GoPass so you can ride the Caltrain an unlimited number of times!
  • Comfortable lounge areas for work and play
  • Great office space in SOMA
  • Discounted gym memberships through AnyPerk!
  • Reap some good karma: Group Volunteer Events