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Account Manager

Marketing Team | Baltimore, MD | Full Time

Job Description

Groove Commerce is an award winning interactive agency with a focus on driving online revenue for our clients nationwide. We are a two time SmartCEO Future 50 winner and a Magento Gold Solutions Partner. We offer competitive wages, tons of benefits, bonuses, and were voted one of Baltimore’s best places to work.

We are looking for a smart, forward thinking Account Manager to join us in our awesome location within the ETC Canton.

The right candidate should have at least two years of Account Coordinator or Account Management experience and must be familiar with the online marketing industry. You must also be very detailed oriented and have excellent communication skills. You will be working on websites that get significant traffic and exposure - and regularly be challenged to push your skills. This is a high growth, high reward opportunity for the right individual.

Your Key Responsibilities:

  • Strong presentation & communication skills, including written and verbal
  • Managing multiple clients, with most interaction being over the phone
  • Ability to analyze data across multiple reporting sources and create savvy reports detailing trends, projections, etc.
  • Set client expectations and respond to client’s needs
  • Brief all team members on the goals of our clients, and make sure that projects are on track and stay on track
  • Provide clients with information on new Groove service offerings that provide added benefits
  • Delivering outstanding customer service to all clients

Your Qualification's:

  • BS/BA degree in marketing or related field
  • At least 2- 3 years experience in an online agency or client services position
  • Hard Working / Detail Oriented
  • A Rocking Attitude!

Ready to Groove?

So if you think you rock, we’re ready to meet you... Submit your resume and a cover letter containing your LinkedIn profile to be considered.
No one outside US need apply. Baltimore/Washington area candidates only. EOE