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Lead Service Delivery Engineer

Partner Services | Greenville, SC | Full Time

Job Description

Green Cloud :: Lead Service Delivery Engineer


The right candidate:


You have: a good attitude, and a desire to learn and move up in the company as we grow.


You are: driven to learn as much as possible, and willing to take on new projects and own them.


You will: project confidence and professionalism when working directly with customers.


You can: demonstrate expertise with server virtualization in general, as well as hands-on experience with server management and administration (Windows/Linux) or networking and routing (LAN/WAN) ability, as well as good troubleshooting and problem-solving skills.


Lead Service Delivery Engineer Job Details:


You will provision our partner's advanced Virtual Server, Virtual Desktop, Disaster Recovery and Backup services. You'll be using technologies like VMware vCloud, vSphere, Horizon DaaS, Zerto, Storagecraft ShadowProtect and ImageManager, and the Veeam suite of backup products. We add new products regularly, so this list is subject to change.


You will be project managing complex migrations, on-boarding and provisioning projects that can run for months. These projects can be high pressure but are also very rewarding to complete. Because of the nature of migration windows from our partners, after hours or weekend work will be required but is compensated accordingly.


You will also be helping to train and develop junior members of the team and acting as an escalation point for anything they need assistance with.


Green Cloud is growing very quickly and we want our employee owners to grow at the same pace. We view this position as a senior technical position and you will be treated accordingly. Unlike many other companies, we offer a very clear and valuable career path, allowing you to make big strides in your technical education at each level. Our people are the primary differentiator between Green Cloud and other service providers. We hire smart, talented, driven people who want to learn as much as possible.


Direct opportunities for promotion from this role include positions such as Lead Partner Support Engineer, Network Operations Engineer, Infrastructure Engineer, Sales Engineer.


We will strongly consider candidates with the following qualifications:


Administrative experience with VMware server and desktop virtualization platforms.

Administrative experience with Windows or Linux server environments.

Experience doing P2V or V2V migrations to or from the cloud.

Intermediate routing, switching, firewall, IDS/IPS and virtual private networking experience.

Experience with Storagecraft, Veeam, Zerto backup solutions.

Cisco or VMware certifications a plus.


About Green Cloud:


Green Cloud Technologies is a Cisco-powered cloud solutions provider dedicated to providing channel partners and dealers with turnkey Infrastructure as a Service (IaaS) solutions. We are employee owned and each member of the team has a stake in the company's success. We are the #1 fastest growing company in South Carolina ( and we aren't planning to slow down anytime soon. Our current portfolio of products includes infrastructure as a service, desktop as a service, disaster recovery, and backup as a service.


Salary Range: Commensurate with experience



Health, Vision, Dental insurance.

Unit options granted upon completion of a probationary period of 90 days.

401k with company match.

Long and Short term disability as well as Life insurance paid for by Green Cloud.