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Cloud Specialist

Operations | Greenville, SC | Full Time

Job Description

Green Cloud:: Cloud Specialist

The right candidate:

You have: a good attitude, and a desire to learn and move up in the company as we grow.

You are: driven to learn as much as possible, and willing to take on new projects and own them.

You will: project confidence and professionalism when working directly with customers.

You can: demonstrate familiarity with server virtualization in general, as well as hands-on experience with server virtualization, basic server management and administration (Windows/Linux), and basic data networking and routing (LAN/WAN) ability, as well as good troubleshooting and problem-solving skills.

We will strongly consider candidates with the following qualifications:

  • Administrative experience with VMware server and desktop virtualization platforms.
  • Intermediate routing, switching, firewall, IDS/IPS and virtual private networking experience
  • Experience with Storagecraft, Veeam, Zerto backup solutions.

 

Cloud Specialist Job Details:

You will provision our partner's Virtual Server, Virtual Desktop, Disaster Recovery and Backup services. You'll be using technologies like VMware vCloud and vSphere, Storagecraft ShadowProtect and ImageManager, and the Veeam suite of backup products.  We add new products regularly, so this list is subject to change. You will be our partners’ first point of contact on any new order and therefore we'll need you to communicate well and willingly.

You will be supporting all our cloud services after install. The Green Cloud approach to support is that we want our specialists to be able to solve the customer's problem on the very first call, which means we'll be working very hard to train you on all our products and services very quickly. You'll be handling calls on anything from server problems to network issues to billing questions. This is not a position for folks who like to do the same thing, day after day.

Green Cloud is growing very quickly and we want our employee owners to grow at the same pace. We view cloud specialist as the talent pool that feeds the rest of the organization, and we plan to promote good people aggressively. Unlike many other companies, we offer a very clear and valuable career path, allowing you to make big strides in your technical education at each level. Green Cloud's Customer Operations department is responsible for provisioning and supporting the vast majority of Green Cloud products and services. Our people are the primary differentiator between Green Cloud and other service providers. We hire smart, talented, driven people who want to learn as much as possible and are eager to augment great customer service skills with even more technical expertise. Direct opportunities for promotion from this role include positions such as Lead Cloud Specialist, Network Operations (Infrastructure) Engineer, Advanced Services (Professional Services) Engineer, Sales Engineer.

About Our Company:

Green Cloud Technologies is a Cisco-powered cloud solutions provider dedicated to providing channel partners and dealers with turnkey Infrastructure as a Service (IaaS) solutions. We are employee owned and each member of the team has a stake in the company’s success. We are the #1 fastest growing company in South Carolina (http://www.greenvillebusinessmag.com/View-Article/ArticleID/9134/2015-SC-25-Fastest-Growing-Companies-Honored-at-Luncheon.aspx) and we aren't planning to slow down anytime soon. Our current portfolio of products includes infrastructure as a service, desktop as a service, disaster recovery, and backup as a service.

 

Salary Range:

$45,000 - to 50,000 per year