Server - Graziano's Bird Road Restaurant

Job Summary:

Servers provide patrons with food and beverages in a positive and friendly manner. Delivers information to help food and beverage selections. Presents ordered choices in a prompt and efficient manner. Maintains dining ambiance with an enthusiastic attitude.

Job Duties & Responsibilities:

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons' food orders; enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Clean tables or counters after patrons have finished dining.
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters; take them to kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, tidying up server station or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses and pour the wines for customers.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort customers to their tables when hostess not available.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to customers.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education and Experience:

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
• Previous experience as a server preferred.
• Must successfully complete restaurants training course.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.